Therapy focuses on diagnosing and treating mental health disorders and is provided by licensed clinicians.
Coaching is forward-focused and supportive, helping you process life’s challenges and take meaningful steps toward wellness. As a certified Mental Health Coach through Light University and a member of the American Association of Christian Counselors, I offer faith-centered guidance—not clinical treatment. If you need therapy, I’ll gladly provide a referral to a trusted provider.

No, I do not accept insurance. Coaching sessions are not clinical therapy and are not eligible for insurance reimbursement. All sessions are self-pay and payment is due at the time of booking.

Yes. With a written recommendation or referral from a pastor or church leader, I offer an updated package cost of 10 sessions at $400 ($40 a session)
The recommendation or referral from a pastor or church leader can be sent via text or to my email.
They simply need to state that you would benefit from the 10 session/package for mental health coaching services at the discounted rate.

EMAIL: michellezimmerly@yahoo.com Text: (863)673-0517

This reflects my desire to support women in need of recovery support while still honoring the time and value of the work we’ll do together. 
Please reach out to me directly before booking if you’d like to request this option.

Yes. My approach is rooted in biblical truth, prayerful reflection, and emotional wellness strategies. You don’t need to be at a certain place in your faith—just open to exploring healing through a Christian lens.

Yes. While I do not provide clinical addiction counseling or treatment, I do offer faith-based support for women in recovery who are seeking emotional wellness, encouragement, and accountability. If you're navigating recovery and would benefit from a safe, Christ-centered space to reflect, process, and stay grounded in your goals, you are welcome here. 
Our work will remain client-centered, compassionate, and focused on your next faithful step forward. If additional support or clinical care is needed, I will provide referrals to trusted providers.

We’ll focus on your current recovery journey—what’s working, where you’re struggling, and how to stay accountable. We can discuss triggers, routines, motivation, or spiritual struggles. This is a safe space to process honestly and get support. If something deeper arises, I’ll help guide you to the right professional resources.

Confidentiality means that I, as your coach, will not disclose any information about you, the content of your sessions, or your identity as a client without your explicit consent. This includes, but is not limited to:

• Personal details such as your name, address, contact information, and background.
• Session notes, records, and correspondence.
• Topics, concerns, goals, and personal experiences discussed in coaching.
• Any assessment results, exercises, or feedback exchanged during your engagement.

This protection extends to all forms of communication, including
in-person, phone, video, chat, and email.
The exception is when information you share falls within the Limits of Confidentiality (see the FAQ: Are there limits of Confidentiality?)

I am trained to uphold the standards of confidentiality and the limits of confidentiality, and everyone with access to client information is bound by confidentiality agreements.

Yes, there are limits.
Limits of Confidentiality
While I, your coach, am committed to strict confidentiality, there are rare circumstances under which I am legally or ethically required to break confidentiality. These situations include:

• Risk of Harm: 
If you disclose that you are at imminent risk of harming yourself or others, I am required to share the information with appropriate persons or authorities to ensure safety.

• Child or Vulnerable Adult Protection: 
If I, the coach, have reason to believe a child or vulnerable adult is being abused or neglected, I am required to report this to the relevant authorities.

• Legal Requirements: 
In some cases, a court order or subpoena may require us to release specific information. I will comply only with valid legal demands and, whenever possible, inform you if such a situation arises.

• Professional Supervision: 
To maintain the quality of coaching, I, as you coach, may participate in supervision with qualified professionals who are also bound by confidentiality. Identifiable details are minimized or anonymized as much as possible.

If I believe your situation would be better served by clinical therapy or another form of professional help, I will compassionately recommend that and offer to connect you with trusted licensed providers. Your well-being is the top priority.

Yes, we do.

REFUND POLICY:
1. A 100% refund of payment received is available for up to 3 days after initial purchase and up to 24 hours before the initial scheduled appointment.

2. If a full cancellation of this package is desired after the 24-hour time period expires, the following fees apply:

3. All sales are final after the first appointment is completed. 
No refunds will be given at this point.

Unused sessions
Different than a no-show, as a coach and a professional, I understand life happens. If there is a reason that you will not be able to complete the package of 12 sessions due to circumstances beyond your control, the unused sessions will be banked to be used at a later date and on an agreed upon time.
No refund for unused sessions will be given. ***

Only sessions that are rescheduled 24 hours prior to the appointment can be rescheduled.
Any no-show appointments are not eligible for rescheduling and are counted as used sessions.