Opimise Easy Bookings
Key 3: Service Catalogue Optimisation and Alignment
Analysis of 200 or more service tickets, identifying succinct services, categories, sub-categories, and resolution categories, with mapping to SPS status queues.

The price for this service package is inclusive of VAT or any other applicable tax. Upon payment, a paid invoice will be raised.
This package includes
  • Ticket analysis.
  • Catalogue adjustment recommendation report.
  • 1 x 50 minute initial appointment to discuss any questions and arrange access to ticket data.
  • 1 x 50 minute appointment to discuss the report.
Investment
2 payments of £2,733 (monthly)
Questions?