Trauma-Informed Care Training

Sam Synett, LCSW + Certified Coach

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Trauma-Informed Training for Service Providers & Leaders 


They're Coming to You First - Are You Ready?
70% of adults will experience at least one traumatic event in their lifetime. That means trauma survivors are everywhere: in your client chair, on your team, in your inbox.

Here's the truth: When people are struggling with trauma, they don't go to therapists first. They go to the people they already trust—their hair stylist, massage therapist, fitness coach, boss, or mentor. They go to YOU.
This is an honor. It's also a responsibility.

Maybe you've been "trauma-dumped on" by a client. Maybe someone shared something that caught you completely off-guard, and you went home replaying the conversation, wondering if you said the right thing.

You're not alone. And you're not supposed to figure this out on your own.

Hear Karyn's Experience after having her team trained:



What This Training Will Do for You

This practical, life-changing education that will help you:

  • Respond with confidence when clients or team members share difficult experiences
  • Create genuinely safe environments where people can heal while you do your job
  • Understand trauma responses so you stop taking behaviors personally
  • Use language that helps instead of accidentally causing harm
  • Protect yourself from secondary trauma and burnout
  • Know your scope so you can support without crossing professional boundaries

You'll walk away feeling reassured, equipped, and connected to a community of trauma-informed business owners who have your back.

Hear Holly's Experience taking the course:



What We'll Cover

This comprehensive training includes:

  1. Defining trauma, trauma-informed care, and best practices
  2. Overview of trauma prevalence and exposure rates
  3. Adverse Childhood Experiences (ACEs) and their long-term impact
  4. How trauma changes the brain and behavior
  5. Trauma-informed guiding principles
  6. Scope of practice for supporting trauma survivors
  7. The power of trauma-informed language
  8. Special populations and disproportionality in trauma
  9. Integrating trauma-informed principles into your current work
  10. Reducing your risk for secondary traumatization
  11. Hands-on practice in small groups
  12. Open Q&A

Training Details

Format: Live via Zoom (100% interactive, not a webinar)
Next Session: October 16, 2026 | 11am–6pm EST
 
Spots are limited to ensure personalized attention and meaningful practice. This training combines content review, group discussion, and experiential exercises to build your confidence and competence.

Hear Porscha's Experience taking the course: 



Meet Your Trainer: Sam Synett, LCSW-S, LMSW

Sam Synett is a Licensed Clinical Social Worker, Board-Approved Supervisor, and national expert in trauma treatment for military and first responder populations.

Her credentials:
  • Trained by leading trauma and suicide prevention experts including Drs. Craig Bryan, Edna Foa, Alan Peterson, and Patricia Resick
  • Adjunct Clinical Professor at University of Texas Steve Hicks School of Social Work
  • Former trainer for organizations ranging from 25–2,000 employees serving high-risk populations
  • Nearly 8 years working directly with individuals at highest risk for suicide
  • Owner of Sam Synett Coaching LLC, a trauma-informed coaching practice

Sam took her training public for one reason: to save more lives. She knows that the real frontline workers aren't always in clinical settings - they're business owners, managers, and service providers like you.

Testimonials

The Trauma-Informed Care Training I received with Sam has been sooooo beneficial for me. I was able to get questions answered that I haven't been able to in my entire time as a yoga instructor and practitioner. It flipped a switch for me. Like, lights on moment...as a yoga instructor and massage therapist, we hear things like, "it's not your responsibility to heal people and fix people..." but, it IS our responsibility to be BETTER and trained well for those we serve. For the most part, the bit that goes unsaid is that the way we do offer help can sometimes be harmful and unhelpful. It is our responsibility to learn how to hold each other with delicacy with the unknown or unseen parts of ourselves being honored, respected, and to have transparent communications just in case. I am hoping to be a better human for all the people and students I am connected to, and I recognize the ignorance I've had in the past. I signed up for this training to do the work to fix the deficits in me, and I am so thankful I did and know I am well on my way! I would highly recommend anyone who works with people to take this training!!"

- Jenna F.

I had high expectations for Sam when I hired her to train my team/contractors in trauma-informed care. She blew my expectations out of the water. It was exactly what we needed, and more! The conversations we had as a group were powerful, and I know each of my team members learned a great deal and were positively impacted by the experience. We are going to be able to serve our community so much better; the investment was worth every penny! If you work with people, you NEED this training. It will change your life and practice for the better!!

- Karyn R.

This was the best investment I made in my business this year. I really loved that a concept was introduced, and then we were given time to practice implementation -- the practice piece is always what helps solidify things for me! All of the content is relevant and the confidence it brought me in approaching these types of situations and opening up the conversations that need to be had is invaluable.

- Lauren B.

Sam's expertise is second to none and the community-engaged, trauma-informed way she leads the course modeled for us how to hold a space in a trauma-informed way. I also loved how she varied the course content, had a mix of teaching, videos, breakout groups, practice scenarios, etc -- it was a really nice balance. I really enjoyed watching the videos and having a discussion about them. I also REALLY liked the scenarios and the breakout rooms. Having to actually say what we would say in any given situation was invaluable.

- Meredith M.

Anyone who works with people needs this course, especially, professionals that engage with human-centered, justice-oriented work.

- Nicole M.

Frequently Asked Questions

What will I be able to call myself after this training?
As this training is geared towards non-mental/medical professionals, it does not provide "certification" but rather, a certificate of completion. Ethically speaking, "Certification as a Trauma-Informed Practitioner" is strictly reserved for licensed mental health and other healthcare professionals ONLY. However, you will be able to call yourself a "Trauma-Informed [job title]"!
How will this benefit my business?
So many ways! First, you will standout among your industry colleagues and competition by displaying a high degree of thoughtfulness, care, and compassion for your customers and clientele. Therefore, this certificate will increase the market value of your services. 
Second, you should proudly display your certificate of completion in your marketing, on your website, and in any other regular advertising materials so that potential referral sources and prospective clients can easily recognize your commitment to being trauma-informed. 
Finally, you will find it easier to develop rapport with your prospective clients and community referral sources as this certificate naturally increases the trust-factor of your brand and services.
I just don't know if I actually need this...I haven't had any clients disclose personal things like trauma or grief, so why should I take this course?
Do you really want you first experience being on the receiving end of someone [unexpectedly] sharing their trauma with you to be your first learning experience? Trial by fire is not the way to go when it comes to human services.
I'm a little concerned about liability. Will this open me up to increased risk of being sued?
Sam is not a lawyer, and therefore can't give legal advice. You should consult with a lawyer if you have specific questions or concerns. However, there are many ways this training can serve as a protective mechanism for you and your business. 
Having clear cut guidelines to abide by and steps to take during a challenging situation with a trauma survivor client is a primary way that you minimize your risk of having legal action brought against you. 
Knowing how to directly communicate your scope of practice and the expectations your clients should and should not have of you leaves little room for someone to question your actions or intentions. 
Finally, by having knowledge of resources and best practices, you will inherently reduce your risk for legal problems because clients will have the information to care for themselves in way your services can't provide versus continuing to push the boundary with you.
I'm a trauma-survivor myself, and I'm nervous that my own experiences will make it difficult for me to fully engage and do a good job remaining present in the training. Should I still do it?
10000% YES! Sam will model trauma-informed care throughout this entire training experience from start to finish. 
Expectations will be laid out at the beginning of the training, and you will be in s safe space not only to learn but also to explore your own reactions to what you are learning. 
Remember, we should never expect or ask our clients/customers to do something that we are not willing to do ourselves.
What happens after the training...what if I have a question or need help with a specific situation?
The training will cover "next steps" and provide you will downloadable resources you can use as reference from this point forward. 
There will be an opportunity to book future, 20-minute trauma-informed consultations with Sam on an as-needed basis.
Will the training be recorded?
No. Given the fact that there will be personal, private information shared between participants, the training will not be recorded and there will not be a replay available. This is to protect the confidentiality and privacy of all participants and any clients discussed. 
Further, you must attend live, with your camera ON in order to receive credit for completion.

Price

$797
OR
2 payments of $425 (monthly)
OR
3 payments of $300 (monthly)
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By booking this package, you agree to these Terms and Conditions

This package includes
  • Live training, consultation, and didactic practice in trauma-informed care 
  • A signed Certificate of Completion in Trauma-Informed Care Training at the end of training
  • Downloadable resources to support your implementation of best practices following the training 
  • Open Q & A time with trainer for guidance on specific situations with your clientele or business model