Welcome to your coaching journey. Please review and agree to the following terms and conditions prior to finalizing your booking and payment.
1. Scope of Service (Non-Clinical Coaching)
  • Personal Development & Peer Mentorship: Coaching services are non-clinical, faith-based personal development and peer mentorship programs.
  • Not Therapy or Medical Care: Coaching is not licensed clinical therapy, counseling, psychotherapy, or medical care. Coaching sessions do not involve diagnosing, treating, or managing clinical mental health conditions or psychological disorders.
  • Client Responsibility: You understand that coaching is an action-oriented, future-focused process. You remain fully responsible for your own choices, decisions, actions, and overall well-being.
2. Payment & Scheduling
  • Payment Terms: All fees for single sessions or coaching packages must be paid in full at the time of booking through Paperbell.
  • Package Expiration: Coaching packages must be used within the timeframe specified at purchase (e.g., within 3 to 6 months of booking) unless otherwise agreed upon in writing.
3. Cancellation & Rescheduling Policy
  • 24-Hour Notice: If you need to reschedule or cancel a session, you must do so through the Paperbell portal at least 24 hours prior to your scheduled time.
  • Late Cancellations & No-Shows: Cancellations made with less than 24 hours' notice, or missed sessions without prior notification, are non-refundable and will count as a completed session from your package.
4. Confidentiality
  • All information shared during coaching sessions—including personal details, discussions, and shared reflections—will be kept strictly confidential.
  • Confidentiality will only be broken if required by law or if there is a clear, imminent risk of harm to yourself or others.
5. Refund Policy
  • Due to the time and commitment reserved for 1:1 sessions, all payments for completed sessions and package purchases are final and non-refundable.
  • If you choose to discontinue a package early, unused sessions are non-refundable but may be paused or transferred at the coach's discretion.