Scheduling 

When we decide to work together longer term, one-on-one appointments will be the same day/time each week.   The same is true if you will be participating in coaching in a small group, 

Late Policy 

The 45 minute session is reserved for you. If you are late we will still end at the scheduled ending time as I have other clients waiting for me to start their appointments on time. 

Rescheduling Policy 

You can reschedule with at least 48 hours notice; otherwise session is forfeited. 

Blackout dates 

I reserve the right to block out time in my calendar, with prior notice to you. If we have a scheduled time on the calendar, I will work with you to find a mutually-agreed upon time to reschedule, with ample notice. 

Refund Policy 

I no longer have free offers nor do I offer refunds.  I go all in on you, therefore I expect you to go all in on you.  

Too often with a free or complimentary offer, the commitment is mediocre or partial, if it’s there at all!   There is no such thing as free lunch, or free [fill in the blank].  
This is costing you (& possibly others) somewhere, somehow, in someway whether you can see it or not.  
This work will test you, stretch you and try you in ways you have never experienced before.  You may want to stop, or tell yourself you need to quit.  But I won’t let you.  When it comes to going all in on you, there are no refunds. 

This is LIFE changing work and you will be SO GLAD you showed up for you! Nothing in life is free, including the work we do on ourselves. 

Recording Policy 

Our video calls may be recorded by me with Zoom. By participating, you are giving your consent.  You are welcome to turn your camera off, change your name if desired. They will be considered Confidential Information unless for any reason I am required by law to turn them over to a court or authorized officials. 

Coaching vs. Therapy 

Coaching is not a substitute for therapy and I am not a licensed therapist. Coaching is not about treatment and is not for those who are struggling to function in their everyday lives. 

What to expect during coaching sessions
I will always show up 100% focused and ready and I ask that you do the same. Please be in an area that is quiet and private. If you are driving at our session time, please plan to pull over for the duration of our appointment or reschedule with 48 hours advanced notice. 

Confidentiality 
All of our sessions are 100% confidential except in the following two cases: 

-Intent to self-harm 
-Occurrence of abuse 

I reserve the right to disclose information to mental health providers or the police if I believe you or anyone else might be at risk. This is based on my sole discretion. 

I may use some of our work as inspiration for podcast episodes or emails to my list, but will always sterilize the identifying information and maintain your anonymity. 

Work between sessions
Communication in between sessions can take place via email at [email protected] 

Intellectual Property 

I retain ownership of my intellectual property. That means that any tools, materials, or other resources that I have created and provide to guide our work together continues to be owned by me. It may be used for your own personal development but it may not be copied and distributed in any manner, publicly displayed, modified, used as the basis for derivative works, or used for any commercial purpose. 

Agreement to these terms 

Your payment for services constitutes an acceptance of the terms of a contractual agreement. These policies serve as our contract because they are the terms of us working together. Please understand that it is your responsibility to read these terms in full. If you have any questions not answered in these policies please ask me prior to proceeding with services. 

Termination of Agreement 

We each have the opportunity to terminate this agreement if the working relationship just doesn’t work for us. (Refund policy applies). 

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