Scheduling 

When we decide to work together longer term, one-on-one appointments will be the same day/time each week.   The same is true if you will be participating in coaching in a small group, 

Late Policy 

The 45 minute session is reserved for you. If you are late we will still end at the scheduled ending time as I have other clients waiting for me to start their appointments on time. 

Rescheduling Policy 

You can reschedule with at least 24 hours of notice. 

Blackout dates 

I reserve the right to block out time in my calendar, with prior notice to you. If we have a scheduled time on the calendar, I will work with you to find a mutually-agreed upon time to reschedule, with ample notice. 

Refund Policy 

I am so confident about my coaching that if for some reason we decide it’s not a good fit, I will happily refund the money for any unused sessions that are purchased as part of a package, minus 3.5% cancelation fee. Once refund is complete, all future sessions will be cancelled. 

Recording Policy 

Our video calls may be recorded by me with Zoom. I will get verbal approval from you each time.  These videos are used by me exclusively to review our work for my own learning in order to continually improve in my coaching practice. 

They will be considered Confidential Information unless for any reason I am required by law to turn them over to a court or authorized officials. 

Coaching vs. Therapy 

Coaching is not a substitute for therapy and I am not a licensed therapist. Coaching is not about treatment and is not for those who are struggling to function in their everyday lives. 

What to expect during coaching sessions
 I will always show up 100% focused and ready and I ask that you do the same. Please plan to be in an area that is relatively quiet and private. If you are driving at our session time, please plan to pull over for the duration of our appointment unless there is an emergency. 

Confidentiality 
All of our sessions are 100% confidential except in the following two cases: 

-Intent to self-harm 
-Occurrence of abuse 

I reserve the right to disclose information to mental health providers or the police if I believe you or anyone else might be at risk. This is based on my sole discretion. 

I may use some of our work as inspiration for podcast episodes or emails to my list, but will always sterilize the identifying information and maintain your anonymity. 

Work between sessions
Communication in between sessions can take place via email at [email protected] 

Intellectual Property 

I retain ownership of my intellectual property. That means that any tools, materials, or other resources that I have created and provide to guide our work together continues to be owned by me. It may be used for your own personal development but it may not be copied and distributed in any manner, publicly displayed, modified, used as the basis for derivative works, or used for any commercial purpose. 

Agreement to these terms 

Your payment for services constitutes an acceptance of the terms of a contractual agreement. These policies serve as our contract because they are the terms of us working together. Please understand that it is your responsibility to read these terms in full. If you have any questions not answered in these policies please ask me prior to proceeding with services. 

Termination of Agreement 

We each have the opportunity to terminate this agreement if the working relationship just doesn’t work for us. 

You have the right to terminate at any time according to my refund policy. 

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