Cancellation Policy: Client agrees that it is the Client's responsibility to notify the Coach 48 hours in advance of the scheduled calls/meetings if cancellation is necessary. If cancellation request does not occur 48 hours in advance of scheduled meeting, fees for that month subject to forfeiture. Coach will attempt, in good, faith to reschedule the missed meeting. 

 

Unused package deal hours may not be transferred to friends and family members. 

 

If the Client is late for an appointment, the session may still need to finish at the agreed time due to other client sessions. If you are more than _______ minutes late of our agreed start time & the Coach has not been contacted, it will be assumed the Client has cancelled. 

A.           Location & Time: The time of the coaching meetings and/or location will be determined by Coach and Client based on a mutually agreed upon time and location. The location may be in-person, over the phone or a video call. 

B.           If by phone: The Client will initiate all scheduled calls and will call the Coach at the following number for all scheduled meetings _________________. If the Coach will be at any other number for a scheduled call, Client will be notified prior to the scheduled appointment time.

C.         If by video call: The Coach will provide a link to the video meeting prior to the session. The Client agrees to be online and ready to video chat _____ minutes prior to the selected meeting time, so that the session may begin on time.

 

This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this collaboration, is bound by the principles of confidentiality set forth in the CLCI Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. 

The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent unless withholding of information pending written consent is a violation of law. The Coach will not disclose the Client’s name as a reference without the Client’s consent. 

1.       was in the Coach’s possession prior to its being furnished by the Client; 

2.       is generally known to the public or in the Client’s industry;

3.       is obtained by the Coach from a third party, without breach of any obligation to the Client; 

4.       is independently developed by the Coach without use of or reference to the Client’s confidential information; or 

5.       the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; 

6.       is disclosed to the Coach and because of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and 

7.       involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.