All cancellations need at least 24 hours notice. If you cancel with less than 24 hours' notice, you lose your paid-for class. If a teacher cancels with less than 24 hours notice, you reschedule that class. Students need to login to cancel their classes in the scheduling system.

 

Each 50-minute Zoom class includes a live conversation class. All teachings, explanations, tips, and homework corrections will happen within the 50-minute lesson. 

 

The teacher will wait for late students for 15 minutes, after that if the student doesn't show up, the class will be considered taken, and the student will lose his or her right to reschedule and there will be no reimbursement.  
If the student needs to leave the lesson earlier, he or she will not be reimbursed, and neither will he or she have the right to reuse the minutes unused. 

Zoom is extremely reliable. We provide English classes online 10 hours a day, 200 days a year, experiencing almost no problems! If you have electricity or technical problems from your side, we can not be responsible if you miss a class or part of a class. Please note that our classes are recorded and the student will always be provided with a link to access the recordings. 

Class packages must be used within 90 days. Classes unused within  90 days will expire.
A 100% refund of unused classes can be made within 2 weeks from the date of purchase.

 

Students are responsible to check their scheduled classes in the online scheduling system. We are not responsible for wrong booking times or dates. Scheduled times in the online scheduling system are in the Washington DC time zone, day & time. We recommend using a time converter.  You can study with the same teacher at the same time every week. If your teacher is unavailable, you can select another equally qualified teacher.

Stripe is an online payment system that anyone can set up for free. You can use Stripe as a credit card and pay online for your classes. Stripe is secure because no one can see your credit card information and no one at Tree Languages can see it either. You can also use major credit cards on Stripe and these credit cards are also safe with Stripe & Tree Languages. 

We respect your privacy and allow you complete control of your information. We share none of your information with anyone for any reason.

Tree Language's site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets), and all other material on its website are copyright Tree Languages only. ALL RIGHTS RESERVED.

Lessons, PDFs, PowerPoint Presentations, and various application forms may be downloaded solely by the student for personal use only.  Permission is not granted to reproduce and/or print any part of its materials for use in another activity, website, or publication.