Trailblazers University Policies & Procedures

- All clients must submit their legal first and last names when utilizing our services.

- After 5 minutes, you are considered a no-show and will accrue a $50 fee that must be paid to reschedule (unless communication has occurred with Carla ahead of time)

- All cancellations less than 24 hours will accrue a $50 fee due before rescheduling your session (unless otherwise noted by Carla).

- All late payments accrue a $50 fee due within 24 hours to keep your account in good standing.

- Any coaching package that you select that involves a payment plan requires your commitment to be integral to avoid late fees & being sent to collections.

- Sessions are paid in full before services are rendered unless you have enrolled in a payment plan.

- If you submit to a biweekly payment schedule, your sessions are scheduled biweekly.

***Trailblazers University adheres to North Carolina State & Federal Laws.***

Please note that all payments are non-refundable and non-transferable. 

All information shared is 100% confidential. 

Life Coaching Sessions are not a substitute for mental health counseling, psychotherapy, psychiatric care, or medical treatment. As a Trauma-Informed Life Coach and psychology student, I provide emotional support, practical tools, and wellness-based guidance within the scope of life coaching.

I do not diagnose, treat, or provide clinical interventions for mental health conditions at this time.

If you are experiencing severe mental health concerns, addiction, abuse, or crises requiring clinical or medical intervention, please seek the support of a licensed mental health professional or emergency services.

Coaching is most effective when clients are emotionally stable enough to engage in reflective work, goal-setting, mindset shifts, communication strategies, and personal development.

By booking a session, you acknowledge that you understand and agree to these terms.