Trailblazers University Policies & Procedures

- All clients must submit their legal first and last name when utilizing our services.

- After 5 minutes, you are considered a no-show and will accrue a $50 fee that must be paid to reschedule (unless communication has occurred with Carla ahead of time.)

- All cancellations less than 24 hours will accrue a $50 fee due before rescheduling your session (unless otherwise noted by Carla).

- All late payments accrue a $50 fee due within 24 hours to keep your account in the right standing.

- Any coaching package that you select that involves a payment plan requires your commitment to be integral to avoid late fees & being sent to collections.

- Sessions are paid in full prior to services rendered unless you have enrolled in a payment plan.

- If you submit to a biweekly payment schedule, your sessions are scheduled biweekly.

***Trailblazers University adheres to North Carolina State & Federal Laws.***

Please note that all payments are non-refundable and non-transferable.

All information shared is 100% confidential.

Disclaimer: Coaching is not a substitute for therapy, counseling, or medical treatment. Coaching does not diagnose or treat mental health conditions. If you need clinical or emergency mental health support, please seek care from a licensed professional or local emergency services.