Please read the specific terms of the package or session you purchased.
If not otherwise stipulated in writing on the checkout page.  ALL Coaching and packages are non-refundable. 
Please give at least 24 hours of cancellation or rescheduling notice or you may be charged for your session.
Your sessions must be used within the time frame designated on the program page unless arrangements have been made with Tanja to extend them. Obviously, things come up and Tanja will work with you when they do.
Contact [email protected] or 206-276-2735 for any questions or tech issues getting into your session on Zoom.