Description of Coaching: Coaching is partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional, or business goals and to develop and carry out a strategy/plan for achieving those goals. 

Coach-Client Relationship:

A. Coach agrees to maintain the ethics and standards of behavior established by the International Coach Federation “(ICF)”. www.coachfederation.org/ethics. It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior. 

B. Client is solely responsible for creating and implementing his/her own physical, mental, and emotional well-being, decisions, choices, actions, and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. 

C. Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time. 

D. Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education, and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility. 

E. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical, or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach. 

F.  The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.

 
Cancellation Policy/Refund Policy:
 
 Refund Policy: All deposits are non-refundable. Please see virtual classes, workshops, and services for refund policy which will control. If there is no refund policy, then the terms here will govern. Generally, refunds are not provided, unless stated in the policy for that specific class or service. Memberships paid monthly or up to 6 months are nonrefundable for the month(s) paid and may be cancelled by the 15th day in the month preceding the next payment cycle to prevent further billing. To request a refund or return, email your name, order number, date of purchase and the reason for your request to [email protected] with the subject line ‘Cancel Membership Request.” 

Private Coaching and Consulting Cancellation Policy: Check the terms for each coaching or strategy session which govern. If there are no specific terms, then the terms here will control. Generally, you may reschedule a private coaching or consulting session once. After the first cancellation of a scheduled session, you forfeit your right to demand a session and may not request a refund for monies paid. At which point, J C Companies, LLC reserves the right to determine whether to schedule any further sessions. Allowances are made for emergencies and extreme circumstances. In our on-boarding interview, all efforts will be made to ensure all scheduled sessions are done when there is no conflict or minimal chance of distraction.