Thank you for your interest in working together. Please read this information carefully. 

The purpose of this Agreement is to set forth the details about working together so that we both are clear as to what each of our respective roles are and how our communication will take place so that our time will be positive, productive, and comfortable. 

This Agreement is being made between The Neon Life Society Limited (“The Neon Life Society”) trading as Siobhan Barnes and the individual named at the end of this document (“Client”). 

We both legally agree to the following: 

Program Description. 

Please refer to the program description details for what is included in the package you are selecting.

As your Coach, my role is to: 

As the Client, it is your responsibility to: 

Scheduling. 

Contacting Me: I try to be attentive to my clients. My office hours are from 9.00am-6.00pm Hong Kong time (12 hours apart from EST, 13 hours apart from EDT) Mondays through Fridays. I will do my best to respond to phone calls or e-mail inquiries within twenty-four (24)- forty-eight (48) hours Mondays through Fridays. On weekends and holidays, I will reply to your phone call or e-mail the next business day. I may request that we wait and discuss lengthy questions during our Sessions as they are intended for in-depth discussions related to the Program. 

Scheduling Your Sessions: You will receive the links to schedule your Sessions through Paperbell or by email. Once you make an appointment, you will receive a confirmation email with the time and date of our Sessions. I will call you at the start of our Sessions. We both have busy schedules, and I take pride in not keeping you longer than planned. We both agree to do our best to start and end each Session on time. 

Cancellation or Rescheduling: If you need to cancel or reschedule a Session for any reason, you must do so within twenty-four (24) hours in advance through Paperbell or by e-mail at [email protected]. Should you not show up for a session, you will forfeit that Session and will not be able to reschedule it. 

Investment and Payment. 

Payment: Your investment is stated under the program details page.

Authorization and Receipt: If paying by PayPal or credit card, you give us permission to automatically charge your credit or debit card as payment for your Program for which you will receive an electronic receipt. 

Missed Payment: In the event that your payment is not received during enrollment in the Program, the Program will not begin until the investment has been received. 

Refunds: We want you to be happy with your Program. However, because we will have invested considerable time and effort in your Program, if you decide to withdraw at any time for any reason whatsoever, you still will remain fully responsible for the full cost of the Program, and no refund will be provided. 

Confidentiality. 

We will keep all information exchanged during the Program in strict confidentiality. We are prohibited from disclosing protected confidential information to anyone else without reason to know such information, except as when required by law or upon written authorization by you. 

Intellectual Property Rights. 

We retain all ownership rights to the materials provided to you through your participation in the Program. The copyrighted and original materials shall be provided to you for your individual use only and with a single-user license. You are not authorized to share, copy, distribute, or disseminate any materials received from us electronically or otherwise without our prior written consent. All intellectual property, including the copyrighted Program materials, shall remain our sole property and no license to sell or distribute our materials is granted or implied. You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial or personal purposes, any portion of the Program, including any of the Program materials. 

Personal Responsibility, Disclaimer & Release of Claims. 

Personal Responsibility & Assumption of Risk: You acknowledge that you take full responsibility for your health and well-being and all personal and career/business decisions made before, during and after your Program. We have used care in preparing the information provided to you, but all of our information, programs and services are made available to you as self-help tools for your own personal use related to your life and career, and for informational and educational purposes only. You accept full responsibility for all of your choices, actions and results, and expressly assume the risks of the Program for your use, or non-use, of the information provided by us to you. You also understand that you are expressly assuming all of the risks of the Program, whether or not such risks were created or exacerbated by the Program. 

Disclaimer: You acknowledge that I am supporting you in my role exclusively as coach and guide. In this role, I serve solely as a career/business consultant, providing career/business development and coaching for educational and informational purposes only. I do not provide medical, financial or legal advice. You agree that you are personally responsible for your results, and that while I serve as your guide, your success depends primarily on your own effort, motivation, commitment and follow-through. You accept and understand that results differ by each individual, and as with any career/business-related program, specific results cannot be guaranteed. By signing this Agreement you are also consenting to our Terms & Conditions which may be found on our website.

Release of Claims: I will not be held legally responsible for the information that you request or receive through this Program. By signing this Agreement, you assume all risks and fully and completely hold harmless, indemnify and release us and any other of our employees, shareholders, directors, staff, consultants, agents, or anyone affiliated with us from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or will have in the future against us, arising from your participation in or in any way related to the Program, unless arising from the gross negligence on our part. 

Other Important Terms. 

Termination: Either of us may terminate this Agreement with seventy-two (72) hours written notice to the other. E-mail notification is permissible and sufficient to the e-mail addresses as set forth at the end of this Agreement. All Investment and Refund Policy terms as written above in this Agreement, and all of the terms of this Agreement, will still apply even after termination. 

Entire Agreement, Assignment, Survivability and Waiver: This Agreement contains our entire agreement. This Agreement may be modified or amended at any time if the amendment is made in writing and is signed by both of us. You may not assign your rights or obligations under this Agreement to anyone else. In the event that any part of this Agreement is deemed invalid or unenforceable, it shall not affect the validity or enforceability of any of the remaining portions of the Agreement which shall be severed and remain in full force. The failure to enforce any provision of this Agreement shall not be construed as a waiver or limitation of the right to later enforce and compel strict compliance with every part of this Agreement. 

Governing Law: This Agreement shall be construed according to the laws of Hong Kong and both parties shall comply with all ordinances, regulations and rules of Hong Kong. 

Dispute Resolution: It is hoped that should we ever have any differences, we could be able to work them out through a phone conversation or e-mail correspondence. However, should a dispute ever arise between us, you agree now that the only remedy that is available to you, or that can be awarded to you, is full refund of your Payment. No award of consequential or of any other type of damages may be granted to you. 

Non-Disparagement: In the event of a dispute between us, you agree to not engage in any conduct or communications, public or private, designed to disparage the Program or us. 

By agreeing to this Agreement, we are both acknowledging that we have read, understand, agree to and accept all of the terms in this Agreement. Your Program will not begin until these terms have been acknowledged and confirmation received, and payment has been made.