Welcome to my hypnocoaching practice. The following represents the contract between Jenna DeFord, and the name listed on the last page found here, known as the “Client”. The services contracted shall be hypnotherapy and coaching, as set out below. Please read it carefully and raise any questions or concerns that you have with me before agreeing to the contract. This agreement will begin upon acceptance by Client and shall remain valid for the duration of the Client-Coach relationship.

The Contract shall be in force for a period of 14 weeks from signing.

-Hypnotherapy

-Coaching

The services provided by Jenna DeFord are generally conducted via telephone, Zoom or in email. Coaching is a partnership focused on developing the client’s awareness, thinking, and abilities in order to help the client identify and achieve their work/life-related goals. In coaching conversations, I will be direct and honest and encourage the Client to do the same. The success of the coaching engagement depends upon the Client’s commitment and openness to the process. If the Client believes that coaching is not working as desired, the Client agrees to communicate this to the Coach. Please note that coaching should not be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment and I cannot form a diagnosis, treatment or therapy. 

I invite you to think of Coaching as a process. Many people create change for themselves in a short time. However, to refine and sustain the change takes several months.

Coaching is not to be used in lieu of licensed professional advice. You agree to seek professional guidance for legal, medical, financial, business, spiritual, psychological or other matters as needed. You understand that all decisions in these areas are your sole responsibility. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.

Jenna DeFord fully protects the privacy and confidentiality of the communications with its Clients. At no time will Jenna DeFord voluntarily divulge the coaching relationship between themselves and their Clients without written permission from the Clients, unless required to do so by law.

You acknowledge and agree that in the course of the coaching services, I may ask questions that are personal, challenging, or disturbing. You also acknowledge and agree that you are fully responsible for your physical, mental and emotional well‐being, and for any actions, choices and decisions made as a result of the coaching. You waive and release any claims arising or results from my questions, suggestions and advice (or lack thereof) and from actions, choices and decisions you may make.

Coaching fees are paid in advance of services. Payment for Coaching Sessions is to be made online through my website. In the event Client fails to pay any amount due by 24 hours prior to the scheduled session, it may be cancelled at the Coach’s discretion. Two weeks are added to the twelve-week program to allow two weeks for rescheduling needs. This coaching agreement is valid as soon as the package booking has been made and will continue to be for future package bookings. The fees will be paid in advance when booking each package. The calls/meetings shall be outlined in the package you have booked. The rates of the package you have already booked will not change. Future packages may be subject to a rate change that you would agree to when booking.

At the scheduled appointment time, the Client agrees to log into the provided session link. The Coach and client commit to start and finish each session on time. If the client is more than 10 minutes late for a coaching session, the Coach will assume the session is canceled and the client will forfeit the session.

I ask that you give 24 hours notice if you need to cancel or change the time of appointment. I will make every effort, as well, to re-schedule sessions that are canceled in a timely manner. If a client does not cancel in a timely manner on a regular basis, I will need to end our coaching relationship. No-show appointments are forfeited. No refunds after any number of sessions have commenced. 

 

Either Party may terminate this Agreement immediately upon notice. Notwithstanding the foregoing, Client shall not be relieved of any obligations to fees paid to Jenna DeFord solely because of the termination of this Agreement.

 

This Agreement shall, in all respects, be governed by the laws of the State of Oregon. Any

controversy or claim arising out of, or relating to this Agreement, or the breach of this

Agreement, shall be settled by binding arbitration, which we mutually agree upon. The costs of the arbitration shall be shared equally between the parties.

 

You understand that I make no guarantees or warranties, expressed or implied, about any

results to be achieved. If I am found liable for any loss or damage under this Agreement, liability shall be limited to the lesser of the total payments made under this contract.

 

IN NO EVENT SHALL JENNA DEFORD BE LIABLE TO THE CLIENT FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS AGREEMENT.

This Contract constitutes the entire agreement between the Client and the Coach. The Coach shall not be held responsible and shall remain blameless for any adverse or other consequences, including but not limited to financial, personal, employment, or other losses, arising out of decisions or actions the Client may make as a result of the Services provided by the Coach.