Welcome to the website, services, programs, coaching experiences, digital tools, events, and resources offered by Chaste’y R. Gibson The Vocal Encourager® (“Company,” “we,” “us,” or “our”).

By accessing this website, purchasing a product or service, booking a coaching session, registering for an event, using one of our digital tools, or participating in one of our programs, you agree to these Terms and Conditions.

Please read them carefully.

If you do not agree with these Terms, please discontinue use of this website and do not purchase or participate in our products or services.

Certain products, coaching programs, memberships, digital tools, events, or services may also have additional terms presented at the time of purchase or registration. Those additional terms will apply to the specific product or service purchased.

To learn more about how we collect, use, and protect information obtained through our website, please review our Privacy Policy:

By communicating with us electronically, submitting a form, scheduling an appointment, registering for a program, participating in a digital experience, or making a purchase, you consent to receive communications from us electronically.

Electronic communications may include:

You agree that electronic communications satisfy any legal requirement that communications be provided in writing, where permitted by applicable law.

INTELLECTUAL PROPERTY

All original content, materials, programs, frameworks, methods, graphics, videos, audio recordings, worksheets, assessments, written materials, trainings, presentations, digital tools, resources, templates, coaching materials, and other content made available through this website or our programs are owned by or licensed to the Company unless otherwise stated.

This includes, where applicable, intellectual property associated with:

Chaste’y R. Gibson The Vocal Encourager®

Faith Friday’s With Friends®

Build What God Designed™

Awaken Destiny on Purpose™

Your Voice Matters™

and any other proprietary programs, frameworks, tools, events, trainings, communities, services, products, or branded materials developed by the Company.

Purchasing, downloading, accessing, or participating in a Company product or service does not transfer ownership of our intellectual property to you.

Unless you receive prior written permission, you may not:

●Copy or reproduce our materials

●Resell or redistribute our materials

●Publish our materials as your own

●Modify our materials for resale

●Teach our proprietary materials as your own methodology

●Share purchased resources with individuals who did not purchase them

●Upload our paid materials to shared platforms, databases, membership sites, or digital libraries

●Use our intellectual property, brand names, frameworks, or proprietary materials for commercial purposes without authorization

●Remove copyright, trademark, or ownership notices from our materials

●Create derivative products that substantially copy our proprietary content or frameworks
You may use materials provided to you for your own personal or internal business use unless otherwise stated.

TRADEMARKS

Certain names, logos, slogans, service names, program names, event names, design elements, and other brand identifiers belonging to the Company are protected by trademark law.

The Company currently uses and protects the following brand names and marks:

Chaste’y R. Gibson The Vocal Encourager®

Faith Friday’s With Friends®

Build What God Designed™

Awaken Destiny on Purpose™

Your Voice Matters™

The ® symbol identifies marks that are registered, while the ™ symbol identifies marks claimed and used as trademarks by the Company.

Nothing on this website, within our coaching programs, digital tools, products, events, resources, social-media content, trainings, or other materials grants permission to use these trademarks without prior written authorization.

You may not use our trademarks, logos, names, program titles, slogans, frameworks, or related branding in a way that:

●Creates confusion regarding ownership

●Suggests sponsorship, endorsement, affiliation, or partnership where none exists

●Misrepresents your product or service as ours

●Copies or imitates our branded programs or proprietary offerings

●Dilutes, damages, or discredits the Company’s brand

●Uses our marks for commercial purposes without written permission

Unauthorized use of Company trademarks or proprietary materials may result in appropriate legal action.

PERMITTED USE OF THIS WEBSITE

You are granted a limited, non-exclusive, revocable right to access and use this website for lawful personal or business informational purposes.

You may not use this website or its content to:

●Violate any applicable law

●Infringe upon intellectual property rights

●Copy or scrape content for commercial use

●Attempt to gain unauthorized access to systems or accounts

●Distribute harmful software or malicious code

●Misrepresent Company content as your own

●Interfere with the operation or security of the website

●Circumvent access restrictions or payment requirements

We reserve the right to restrict or terminate access to our website or services when these Terms are violated.

CONTENT YOU PROVIDE

You may provide information to us through:

●Contact forms

●Coaching assessments

●Questionnaires

●Digital tools

●Comments

●Emails

●Surveys

●Coaching sessions

●Applications

●Event registrations

●Other interactive features

You agree not to knowingly submit content that is unlawful, threatening, defamatory, obscene, infringing, fraudulent, or designed to interfere with the operation of our website or services.

Information provided privately for coaching or service delivery will be treated differently from content intentionally submitted for public posting.

We do not claim ownership of your private business ideas, personal stories, coaching responses, or confidential information simply because you provide them during the coaching relationship.

If you voluntarily submit a testimonial, review, public comment, photograph, video, or other content for promotional use, separate permission may be requested before the Company uses identifiable testimonial or promotional content in marketing.

THIRD-PARTY WEBSITES AND SERVICES

Our website, emails, programs, events, digital tools, or resources may include links to third-party websites, software, platforms, payment processors, products, or services.

We are not responsible for the:

●Content

●Availability

●Privacy practices

●Security

●Terms

●Products

●Services

●Actions

of third-party providers.

Your use of third-party services is governed by the terms and policies of those providers.

COACHING SERVICES

Coaching is a collaborative process designed to support clients in gaining clarity, identifying goals, developing strategy, strengthening confidence, creating accountability, and taking intentional action.

Depending on the coaching service purchased, topics may include:

●Business development

●Ministry development

●Leadership

●Visibility

●Messaging

●Offers

●Strategy

●Accountability

●Purpose and calling

●Personal development

●Content and communication

●Organization

●Decision-making

●Implementation

●Exploring opportunities for growth

●Building additional offers or income opportunities

●Clarifying direction

●Strengthening consistency

Coaching is not a done-for-you service unless specifically stated in writing.

The client remains responsible for decisions, implementation, actions, and results.

FAITH-BASED COACHING

Many of our coaching services are informed by Christian faith and biblical principles.

Depending on the program and client preference, coaching may include:

●Prayer

●Scripture

●Spiritual reflection

●Conversations regarding purpose or calling

●Faith-based encouragement

●Biblical principles related to leadership, stewardship, business, and personal development

Faith-based coaching does not constitute pastoral counseling, psychotherapy, medical treatment, or other licensed professional services.

Participation in prayer or spiritual discussion does not replace the need for appropriate professional care when such care is needed.

COACHING IS NOT THERAPY

Coaching services are educational, developmental, strategic, and supportive in nature.

Coaching is not:

●Psychotherapy

●Mental-health counseling

●Medical treatment

●Psychiatric care

●Legal advice

●Financial advice

●Accounting advice

●Licensed clinical care

Chaste’y R. Gibson does not diagnose or treat mental-health conditions through coaching services.

You should not disregard or delay obtaining medical, psychological, legal, financial, or other professional advice because of information received through coaching, a Company program, a digital tool, or this website.

If professional services outside the scope of coaching are needed, you are responsible for consulting an appropriately licensed professional.

The Company reserves the right to discontinue or decline coaching when the Company reasonably determines that coaching is not appropriate for a particular situation.

CONFIDENTIALITY

We strive to treat information shared privately during coaching as confidential and to use reasonable care in handling client information.

However, coaching is not generally protected by the same legal privileges that may apply to communications with licensed attorneys, physicians, psychologists, or certain licensed mental-health professionals.

Confidentiality may also be limited when disclosure is required by:

●Applicable law

●Court order

●Government requirement

●Other legal obligation

Clients are encouraged not to transmit highly sensitive information through unsecured communication channels.

NO GUARANTEE OF RESULTS

We believe coaching, strategy, accountability, education, and implementation support can create meaningful opportunities for progress.

However, we cannot and do not guarantee specific results.

Results vary from person to person and depend on numerous factors, including:

●Your goals

●Effort

●Decision-making

●Implementation

●Consistency

●Experience

●Skills

●Resources

●Market conditions

●Audience

●Personal circumstances

●Business conditions

●Factors beyond your or our control

We do not guarantee:

●Revenue

●Income

●Profit

●Sales

●Customers or clients

●Social-media growth

●Followers

●Business growth

●Ministry growth

●Speaking opportunities

●Employment

●Partnerships

●Funding

●Specific personal or professional outcomes

Testimonials, examples, case studies, or client experiences are individual experiences and should not be interpreted as guarantees that you will experience the same results.

You remain solely responsible for your decisions, actions, implementation, and outcomes.

ONE-ON-ONE COACHING SESSIONS

Private coaching sessions are generally conducted by Zoom unless another method is agreed upon in advance.

Sessions must be scheduled through the Company’s designated scheduling system.

Scheduling is subject to availability.

Purchasing coaching does not guarantee availability at every date or time requested by the client.

Sessions must be used within the timeframe provided for the specific coaching package or program purchased.

Unused sessions may expire at the end of the applicable coaching period unless otherwise agreed to in writing.

SESSION CANCELLATIONS AND RESCHEDULING

Please provide at least 24 hours’ notice if you need to cancel or reschedule a coaching session.

Sessions canceled or rescheduled with less than 24 hours’ notice may be considered used and may not be replaced, except at the Company’s discretion or where otherwise required by law.

If you do not attend a scheduled appointment and have not provided appropriate notice, the session may be considered forfeited.

We understand that emergencies occur and reserve the discretion to make reasonable exceptions when appropriate.

COMPANY CANCELLATIONS

Occasionally, the Company may need to reschedule an appointment due to:

●Illness

●Emergency

●Travel

●Weather

●Schedule changes

●Other unforeseen circumstances

When the Company initiates a cancellation, reasonable efforts will be made to provide an alternative appointment time.

COMMUNICATION

Primary communication with the Company is through:

admin@thevocalencourager.com

Please allow up to two business days for a response unless your specific coaching package expressly includes a different level of communication access.

Messages received during:

●Weekends

●Holidays

●Scheduled Company closures

●Periods of announced time away

may be answered on the next available business day.

BUSINESS HOURS AND TIME OFF

The Company is generally closed on weekends and federal holidays unless a scheduled program, event, appointment, or service indicates otherwise.

From time to time, clients may also be notified of additional Company closure dates, travel dates, vacation periods, or schedule changes.

PAYMENT

All prices and payment terms will be displayed at the time of purchase.

Payment is required according to the payment option selected at checkout.

If you select a payment plan, you authorize the Company and its payment processor to automatically charge the payment method provided according to the payment schedule presented when you enroll.

PAYMENT PLANS

Unless a specific offer states otherwise, a payment plan is a method of paying the total purchase price over time.

It should not automatically be interpreted as a month-to-month subscription that can be canceled simply by discontinuing participation.

Your responsibility for remaining payments will be determined by the terms presented for the specific:

●Product

●Program

●Membership

●Coaching agreement

●Event

●Service

you purchased.

FAILED PAYMENTS

If an automatic payment is declined, the Company or its payment processor may make additional attempts to process the payment.

Access to programs, memberships, coaching sessions, digital resources, or other services may be suspended when an account becomes past due.

Clients remain responsible for amounts legitimately owed under the purchase agreement.

MEMBERSHIPS AND SUBSCRIPTIONS

Some Company services may operate as recurring memberships.

For recurring subscriptions, billing frequency, cancellation procedures, and any applicable notice requirements will be disclosed at the time of enrollment.

Cancellation of a recurring membership does not automatically entitle the client to a refund for amounts previously paid.

REFUNDS

Refund eligibility, if any, is determined by the policy presented for the specific:

●Product

●Service

●Program

●Event

●Membership

●Coaching experience

at the time of purchase.

Because different services may have different refund conditions, clients should review the applicable purchase terms before completing checkout.

Nothing in these Terms limits any rights that cannot legally be waived under applicable law.

BILLING DISPUTES
If you believe a billing error has occurred, please contact:

admin@thevocalencourager.com

We ask that you make a good-faith effort to communicate directly with us regarding the concern before initiating a payment dispute or chargeback.

We will make reasonable efforts to investigate legitimate billing concerns promptly.

Nothing in this section waives rights provided to you by applicable law or your card issuer.

EVENTS, GROUP PROGRAMS, AND MEMBERSHIPS

Group coaching programs, memberships, challenges, conferences, workshops, communities, and events may include their own:

●Attendance expectations

●Schedules

●Communication procedures

●Access periods

●Refund terms

●Cancellation policies

●Participation requirements

Those policies will be provided with the applicable offer when necessary.

Participation in a group environment also requires respectful communication with other participants.

The following may result in removal from a program, group, or community:

●Harassment

●Discriminatory conduct

●Threats

●Abusive behavior

●Unauthorized solicitation

●Inappropriate distribution of another participant’s private information

●Conduct that disrupts the community environment

RECORDINGS

Some group programs, workshops, trainings, calls, events, or educational sessions may be recorded.

When a program will be recorded, participants may be informed through:

●Program materials

●Registration information

●Announcements

●Email communication

●Other reasonable notice

Private one-on-one coaching sessions will not be publicly distributed by the Company without appropriate permission.

ARTIFICIAL INTELLIGENCE AND DIGITAL TOOLS

The Company may use artificial intelligence, automation, digital assessments, content-generation tools, or other technology to support:

●Educational experiences

●Administrative functions

●Idea generation

●Coaching resources

●Content planning

●Strategy exercises

●Personalized recommendations

AI-generated recommendations are informational tools and should not be treated as guaranteed professional, legal, medical, financial, clinical, or business advice.

Users remain responsible for reviewing and deciding whether to implement any AI-generated recommendation.

The Company does not guarantee that AI-generated content will always be:

●Complete

●Accurate

●Current

●Error-free

●Appropriate for every circumstance

Users should independently review important information before relying upon it.

EDUCATIONAL INFORMATION

Information provided through this website, coaching programs, social-media content, digital tools, courses, workshops, resources, emails, events, or other Company materials is provided for educational and informational purposes.

You are responsible for evaluating whether information is appropriate for your individual circumstances before relying upon or implementing it.

COPYRIGHT CONCERNS

We take intellectual property rights seriously.

If you believe content appearing on our website or within our materials infringes your copyright, please contact:

admin@thevocalencourager.com

We will make reasonable efforts to investigate legitimate concerns.

DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WEBSITE AND THE INFORMATION, SERVICES, PRODUCTS, PROGRAMS, DIGITAL TOOLS, AND MATERIALS AVAILABLE THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

THE COMPANY MAKES NO REPRESENTATION OR WARRANTY THAT THE WEBSITE OR SERVICES WILL BE:

●UNINTERRUPTED

●ERROR-FREE

●COMPLETELY SECURE

●FREE OF HARMFUL COMPONENTS

●SUITABLE FOR EVERY USER OR PURPOSE

TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM EXPRESS AND IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, the Company will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages resulting from your use of or reliance upon our website, programs, information, products, services, events, digital tools, or materials.

This includes, where permitted by law, losses involving:

●Revenue

●Profits

●Business opportunities

●Data

●Business interruption

●Personal opportunities

●Other economic losses

Some jurisdictions do not permit certain limitations of liability.

In those jurisdictions, these limitations apply only to the extent permitted by law.

AGE REQUIREMENT

You must be at least 18 years old to independently purchase Company services unless a parent, guardian, or other legally authorized adult has provided the necessary consent.

By making a purchase, you represent that you have legal authority to enter into the transaction.

GOVERNING LAW

These Terms and any dispute relating to this website or Company services will be governed by the laws of the State of South Carolina, without regard to conflict-of-law principles, unless another governing law is required by applicable law or stated in a specific written agreement.

Any jurisdiction or venue provision should be interpreted subject to applicable consumer-protection laws and other rights that cannot legally be waived.

CHANGES TO THESE TERMS

We may revise these Terms from time to time as our:

●Services

●Programs

●Technologies

●Business practices

●Legal requirements