• The Client is solely responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and their coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach.
  • The Client understands coaching is not therapy and does not substitute for therapy if needed, and does not diagnose, prevent, cure, or treat any mental disorder, medical disease, health condition, or addiction. The Client understands that coaching is not legal advice and no liability is accepted for following any suggestions the Coach makes.
  • If the Client is more than 15 minutes late for any given session or does not give 24 hours’ notice requesting the session to be rescheduled, the session will be considered missed, except in cases of emergencies. If the Coach needs to reschedule a session, they will endeavour to always provide 24 hours notice.
  • An outline can be provided of the suggested structure of sessions, however, in practice it is the Client’s choice and responsibility as to how the sessions are used. The Client or the Coach can terminate the relationship at any time, if necessary, following a conversation about the reason for this.
  • This coaching relationship, as well as all information that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the EMCC Global Code of Ethics. However, the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions).
  • The Client recognises that in some cases, the Coach may have conversations with specific and relevant individuals about them without their presence, if relevant. The Coach will take reasonable measures to ensure this is a collaborative process that the Client feels comfortable with at all times.