This summary is an overview of the policies, procedures and practices regarding coaching with Jennifer Ritchie and Life Evolves Coaching, LLC.  

Please read it carefully, so you can be responsible for getting the most out of your coaching experience.

ABOUT YOUR COACHING SESSIONS 
Refer to the number of sessions detailed in the package your are purchasing. Sessions are generally 50 minutes taking place every 10 days, at a day and time the client will book and schedule themselves via this website. The coaching session is via Google Meet as mutually agreed in advance. The time set aside for the session is the only specific time that you are guaranteed your coach will be available. You may email or text your coach at any time for additional support between sessions.

CANCELLATION OF A SESSION
From time to time, circumstances may require that either the coach or the client reschedule a session. 
As availability is limited, advance notice of cancellations is required to reschedule. A session may only be rescheduled if canceled 24 hours before the original date. If a session is canceled with less than 24 hours’ notice, it will not be rescheduled.
From time to time, rescheduling may result in more than one session per week. Session availability may be impacted by outside circumstances, such as holidays or vacations of either party.

CONFIDENTIALITY
The coaching relationship, and all matters discussed within, are confidential. Your coach may opt to record your calls, so you have the saved recording to review in the future. These recordings are not for any other purpose, are never shared with an outside party unless given explicit permission, and are kept confidential.
Your coach will only have to suspend this confidentiality agreement in the following cases:

  • You report imminent suicidal or homicidal ideation.
  • You report abuse or neglect of a child, dependent or older adult.
  • Your coach is ordered by a court of law to do so.
  • You report anything that causes the coach concern for the health and safety of you or others. 

Jennifer Ritchie is trained and certified through an ICF Certified Coach Training Program (more information on the ICF here: https://coachfederation.org/). Your coach is committed to creating a safe, confidential space for you to learn and grow in. 

COPYRIGHT PROTECTION
Enclosed, please find a proprietary materials agreement for your signature. The coaching concepts, materials and information are property of Jennifer Ritchie and contain copyrighted material. 
By signing, you are agreeing that you will not use any materials created by your coach for financial gain. You are forbidden to reproduce or share materials given to you by your coach without written permission of Jennifer Ritchie.

FORMS
Please fill out your forms completely and return them 48 hours before your next coaching session. As a follow-up to you investing in your package you will receive a  Client Welcome Questionnaire to complete and sign.

HEALTH AND WELLBEING
Coaching with Jennifer Ritchie is designed as a reciprocal program to provide results coaching.  We do this by coaching, consulting and mentoring. Coaching is not therapy. Coaches are not health care professionals, and do not provide any medical services.
Coaching is not designed to treat your physical or mental wellbeing, nor cure any ailments or disease. It is simply a guided conversation with recommended actions. If you have health or wellbeing concerns, I recommend that you consult a health professional prior to entering a coaching relationship.

Please note that as the expert on your own life, you are responsible for making all decisions related to your own health and wellbeing. If you have any questions with regard to your ability to participate in coaching, please reach out to a health professional prior to entering a coaching relationship. 

PAYMENT
We accept venmo, zelle and stripe payments. Sessions are paid in advance on this website.

REFUNDS
The coaching relationship is designed to push you through roadblocks and limiting beliefs. It’s possible that the direct confrontation of your fears can make you uncomfortable or unsure about continuing. 
This is a normal part of the process, and a healthy step toward forward progress. Your coach will hold you accountable to your goals through this discomfort, in service of your future. Life Evolves Coaching, LLC does not offer refunds for any services already provided. You are free to cancel the relationship at any time, with 30 days notice.  By giving notice, your coach is able to ensure that your relationship is resolved powerfully and that you are provided with all resources needed for your next step. 

WHAT TO BRING
You are asked to come to your coaching sessions with a topic or topics to discuss, an open heart and a curious mind. I highly recommend you bring paper and pen, along with your previous notes and your current updates from the previous sessions commitments.  I also advise that you create a sacred space where you can be comfortable and focused.

WORK BETWEEN SESSIONS
You and Jenn will work together on tasks or practices that you would like to complete between sessions. Your completion of these practices will directly correlate to the progress you make during your coaching relationship.  
I encourage you to participate fully in your coaching by completing the commitments between sessions and taking on additional personal development work.

AGREEMENT
By completing the electronic purchasing of this package I am accepting and agreeing to comply with Life Evolves Coaching policies as stated within.

What Your Coach Can Count On
The client makes the following promises, which include, but are not limited to:

1. To show up on time for all coaching appointments; to communicate any lateness to the coach before the scheduled appointment start time; to provide 24-hour prior notification, whenever possible, for any cancellation and rescheduling.
2. To be coachable – to take the actions and practices given between coaching sessions, to the best of their ability; to empower the coaching, along with any other input they receive.
3. To create a powerful partnership; to make payment on time, or early; to be in full communication about everything pertinent in his/her life, including breakdowns; to be at cause in their own life in the project areas. 
The coach promises:
1. To show up – to be available for all coaching appointments; to communicate at once any scheduling conflicts or breakdowns and be responsible for rescheduling due to these.
2. To relate to the client as their greatness no matter the circumstances, the feelings the client is experiencing or the results that the client is creating.
3. To listen powerfully, from a place of co-designing the life of a client's dreams, now.
4. To provide access to possibility, new ways of being and alternatives to “business as usual.”
5. To provide a suitable and workable gradient for the client to achieve their goals. 
6. To unequivocally alter the client’s life experience.
7. To provide tools and distinctions that add velocity and power to the areas of life the client identifies.
8. To be committed to the client winning in life.

 
Client Service Agreement
Materials Agreement 
I understand and agree that all of the materials and information provided and presented to me in my coaching sessions are the property of Jennifer Ritchie and in many cases are protected by copyright, trade secret or other proprietary laws. I also understand and agree that this agreement provides for the protection for the “Materials” presented that extends beyond federal, state, local or foreign copyright laws or treaties and that by signing this agreement I am agreeing to be bound by the terms and conditions herein, even if such terms and conditions extend beyond such laws. 

Materials Ownership and Protection 
Notwithstanding any provision to the contrary contained in this Agreement, it is understood and agreed that the Materials and all intellectual property rights associated therewith are, and will remain, the sole and exclusive property of Jennifer Ritchie and that no license, right, title, interest in and/or to such Materials is granted to client by virtue of the coaching services provided. Jennifer Ritchie will retain all right, title and interest to any modifications made to the Materials, derivative works derived from the Materials, and/or incorporating the Materials, if any. Client agrees that it may not copy, modify, adapt, translate, rent, lease, sublicense, loan, resell for profit, distribute, time-share, or create any derivative works of the Materials nor allow or sell access to the Materials, or use the Materials for the benefit of, any distributor, reseller, sub licensor, aggregator, or remarketer of any kind, including any other coaches or course providers. Client may not offer to a third party any sample or test on the Materials, including media, and will reproduce the legends on any reproductions. 

Services Agreement
I am, by signing below, agreeing to be a part of the coaching and consulting program provided by Life Evolves Coaching, LLC. I understand that the fee for this service is detailed in the package purchased.  I understand that I will be scheduled for an average of 3 sessions per month, and that my coach will be available for email support with a 48 hour response time.  

Informed Consent
I understand that I am responsible for my own participation in coaching, and for my own well-being. I have not taken on coaching as a substitute for the services of a health professional. I have not taken on coaching to handle a physical, emotional, mental or addictive problem. I am clear that no part of coaching is presented by or under I assume for myself and my heirs, family members, executors, administrators and assigns, all risk of physical injury and emotional upset, which may occur during or after coaching. I agree to hold Jennifer Ritchie harmless from any and all liability arising out of my participation.