Terms and Conditions
Welcome to Kaia Integration. By accessing or using our website or services, you agree to be bound by these Terms and Conditions. Please read them carefully.
Acceptance of Terms
By using the Site or Services, you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree to these terms, you should not use the Site or Services.
Services Provided
Kaia Integration offers coaching and integration support services. These Services are for informational and personal development purposes only and are not a substitute for medical, psychological, or other professional advice. Always seek the advice of a qualified professional regarding your health and well-being.
Coach-Client Relationship
A. Clients are solely responsible for creating and implementing their own physical, mental, and emotional well-being, decisions, choices, actions, and results arising from the coaching relationship and interactions with Kaia Integration. Kaia Integration is not and will not be liable for any actions or inactions or for any direct or indirect results of any services provided. Coaching is not therapy and does not prevent, cure, or treat any mental disorder or medical disease.
B. Clients acknowledge that coaching is a comprehensive process that may involve different areas of their life, including work, finances, health, relationships, education, and recreation. Deciding how to handle these issues, incorporate coaching principles, and implement choices is exclusively the Client’s responsibility.
C. Coaching does not involve the diagnosis or treatment of mental disorders and is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice. Clients should seek such guidance as needed and, if under the care of a mental health professional, inform them of the coaching relationship.
Eligibility
You must be at least 18 years old to use our Services. By using the Site or Services, you represent and warrant that you meet this age requirement.
Privacy Policy
Kaia Integration is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. We may collect personal information such as your name, email address, phone number, and payment details that you provide through forms or transactions. Additionally, we may collect non-personal information such as browser type, IP address, device details, and usage data to analyze and enhance the Site and Services. Your information may be used to manage and improve our Services, process payments, communicate updates or promotions, and comply with legal obligations. While we do not sell, trade, or rent your personal information, we may share it with trusted service providers or if required by law. Our Site uses cookies to enhance user experience, which you can manage through browser settings. We prioritize data security with reasonable precautions, though no online system is completely secure. You have rights to access, update, or delete your information and opt-out of promotional communications. Our Services are not intended for individuals under 18, and we do not knowingly collect data from children. Changes to this policy will be effective upon posting, and we encourage periodic review. If you have questions, please contact us at Kaia Integration via email or phone.
Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, and images, is the property of Kaia Integration and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
User Conduct
You agree not to:
- Use the Site or Services for any unlawful purpose.
- Post or transmit any harmful, disruptive, or otherwise objectionable content.
- Interfere with the operation of the Site or Services.
Confidentiality
The coaching relationship, as well as all information shared by the Client with Kaia Integration, is bound by principles of confidentiality. However, this relationship is not legally confidential and communications are not subject to legally recognized privilege. Kaia Integration agrees not to disclose any information without the Client’s written consent, except in cases where disclosure is required by law or necessary to prevent harm.
Limitation of Liability
Kaia Integration shall not be liable for any damages arising from the use or inability to use the Site or Services, including but not limited to direct, indirect, incidental, or consequential damages. Except as expressly provided in this Agreement, Kaia Integration makes no guarantees or warranties of any kind, express or implied, with respect to the services. In no event shall Kaia Integration’s liability exceed the amount actually paid by the client for the services rendered up to the termination date.
Scheduling and Cancellation Policy
Sessions will be scheduled at mutually agreed times. Clients must provide at least 24 hours' notice to cancel or reschedule a session. Failure to provide sufficient notice or attend a scheduled session may result in a charge for the missed session. Kaia Integration will attempt in good faith to reschedule missed sessions. Coaching sessions are non-refundable once provided.
Dispute Resolution
If a dispute arises that cannot be resolved by mutual consent, Kaia Integration and the Client agree to attempt mediation in good faith for up to 30 days. If the dispute is not resolved through mediation, the prevailing party in any legal action shall be entitled to recover attorney’s fees and court costs.
Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Site or Services after changes are made constitutes your acceptance of the new terms.