Coaching is a supportive, educational, and goal-oriented process designed to help clients reflect, clarify, and make intentional changes in their family life. Coaching is not therapy, counseling, medical care, or mental health treatment and does not diagnose or treat any condition.

Clients understand that coaching does not replace professional medical, psychological, legal, or financial advice.

Clients are responsible for their own decisions, actions, and results. Coaching is a collaborative process, and outcomes depend on the client’s participation, honesty, and willingness to engage in reflection and change.

Payment is due in advance of all sessions and programs unless otherwise stated. By booking a session or enrolling in a package, the client agrees to the fees listed at the time of purchase.

All prices are subject to change with notice.

Clients may reschedule or cancel a session with at least 24 hours’ notice.
Sessions canceled with less than 24 hours’ notice or missed without notice are non-refundable and may not be rescheduled.

For packages and ongoing coaching, unused sessions are non-refundable unless otherwise specified.

Coaching services are non-refundable once delivered. For multi-session packages or programs, refunds are not provided for partially completed services.

If exceptional circumstances arise, please contact the coach directly to discuss.

All personal information shared in coaching sessions is kept confidential, except where disclosure is required by law (such as risk of harm to self or others).

Reasonable support between sessions (such as brief email or message check-ins) may be offered depending on the coaching package. Coaching support does not include crisis support or emergency services.

Clients experiencing urgent mental health concerns should contact a licensed professional or emergency services.

All coaching materials, handouts, worksheets, and written content provided are the intellectual property of the coach and may not be shared, reproduced, or distributed without written permission.

By participating in coaching services, clients agree that the coach is not liable for any direct or indirect outcomes resulting from coaching discussions, recommendations, or insights.

By booking a session or enrolling in a coaching program, clients acknowledge that they have read, understood, and agreed to these Terms & Conditions.