Coaching Services Agreement & Terms of Use

• We provide organizational growth and one-on-one coaching, group programs, and digital materials designed for the professional and personal development of leaders and their companies. 
• Nature of Service: Coaching is a partnership, not a therapeutic or medical relationship.
• Professional Disclaimer: Coach is not a licensed medical professional, therapist, or financial advisor. Our services do not replace legal, medical, or financial advice.
• No Guarantees: While we are committed to your growth, results depend on your engagement and implementation. We cannot and do not guarantee specific outcomes or earnings.

• Fees: You agree to pay the fees associated with your chosen plan as displayed during checkout.
• Payment Processing: All payments are processed via third-party providers (Stripe/PayPal). You authorize us to charge your selected payment method on the agreed schedule.
• Late Payments: If a payment is missed, access to services or digital materials may be suspended until the account is current.

• Rescheduling: We require at least 24 hours' notice for rescheduling. Sessions missed or cancelled with less than 24 hours' notice are subject to a full session fee.
• Refunds: Due to the digital and time-based nature of our services, all sales are final. Refunds for unused portions of coaching packages are generally not provided, except as required by law.
• Termination: Either party may terminate this agreement with two weeks' written notice. You remain responsible for payment for all services rendered up to the date of termination.

• Our Materials: All PDFs, videos, and worksheets provided are the intellectual property of The Whole Leader Coach. These are for your individual use only; sharing, reselling, or public distribution is strictly prohibited.
• Confidentiality: We respect your privacy. Everything shared in coaching sessions remains confidential unless disclosure is required by law or to prevent clear and imminent danger.
• Group Sessions: If participating in a group forum, you agree to maintain the confidentiality of other participants.

• Governing Law: This Agreement is governed by the laws of the State of California.
• Dispute Resolution: If a disagreement arises, we both agree to attempt to resolve it through good-faith discussion. If we cannot reach a resolution, we agree to seek neutral mediation before pursuing litigation.
• Limitation of Liability: To the maximum extent permitted by California law, the Coach’s total liability shall not exceed the total amount paid by the Client for the services provided.
• Severability: If any part of this agreement is found unenforceable, the remainder of the terms will stay in full effect.