TERMS AND CONDITIONS. LAST UPDATED 

NOVEMBER 2021
 
 Please take sometime to read through the following terms and conditions for our calls.
 
 UNDERSTANDING
 
  1. The terms and conditions below apply to Coaching and Discovery Calls provided by Julie Stabiner ("the coach") to any individual (“the client”) and constitute the contract for the service to be provided by Julie Stabiner for the client. The term ‘mentoring/coaching’ covers Sex, Love and Relationship coaching and consulting for clients.
 
 
2., Coaching is not psychological counselling or any type of therapy, and should not be construed as such.
 
 
 3. The date that the session is booked  shall be deemed to be the start date for the service. Participation by any individual in booking the appointment constitutes acceptance of these terms and conditions.
 
 
 
RESPONSIBILITY AND COMMITMENT
 
 The Company will seek to enable the client to set and achieve goals that will help to bring about desired outcomes for the Client. The Client has sole responsibility for any decisions they may make following a session. The Company nor the Coach accepts no liability for the client’s actions or for any business or personal losses.
  
CONFIDENTIALITY
 
  1. Personal information or supplied to the Coach by the client in sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission unless where required by law.
 
 
2. All documentation and information relating to the client will be held according to the companies privacy policy.
 
 CLARITY AND STYLE
 
 1. Sessions take place via Zoom, a secure and free calling service, accessible via phone app on iPhone and Android, please ensure this is downloaded prior to the session. 
 
2. The Coach will discuss with the Client what inspired them to book a Self-Discovery Call as well as their future goals. The Client has the right to talk openly and candidly with their Coach. The purpose of this call is information gathering and a "chemistry check" by both parties.  

3. The Coach will establish a relationship with the client where goals are addressed with the VITA Method. The Client has the right to talk openly and candidly with their Coach about their goals, concerns and expectations during session. 
 
CANCELLATION AND RESCHEDULING SESSIONS
 
 
  1. If the Client needs to reschedule a session, they should provide at least 24 hours’ notice. Reschedules can be made by the Client using the link in their confirmation email. Each client is permitted one complimentary reschedule.  In exceptional circumstances the Company may need to reschedule a session; in these circumstances, the Coach will use reasonable endeavors to provide a mutually satisfactory alternative appointment with the client within the Company's working hours.
 
 
 2. If the Client does not arrive on Zoom within ten (10 minutes of the scheduled session time; the Coach will send an email to the clients email address on the booking form with a link and password.  If the Client doesn’t join the call within  ten (10) minutes of that reminder email,  the session will be treated as a ‘no-show.’
 
  3. If the Client is late to a call or session with no prior warning to the Coach the time missed will be deducted from the session and the session will end at its scheduled time.
 
 4. If the Client does not attend more than one call the Coach has the right to discontinue the relationship and not offer to reschedule session.
 
  5. There may be occasions when the Coach may recommend to the client that they seek an alternative service more suited to their current needs. In this  should occur, the Coach will fully discuss the reasons for the recommendation with the client. It is the client’s sole responsibility to decide whether to follow the recommendation and the Coach. Does not accept any liability for the outcome of any decisions the client chooses to make.