1. Coaching Relationship 
Coaching is a collaborative, future-focused process designed to support personal and professional growth. Coaching is not therapy, counseling, or medical care, and does not diagnose or treat mental health conditions. 
By booking services, you acknowledge that coaching is not a substitute for professional mental health, legal, financial, or medical advice.  

2. Client Responsibility 
You understand that you are fully responsible for your own decisions, actions, and results. Coaching is a partnership, and results depend on your participation, commitment, and willingness to take action.  

3. Scheduling & Sessions 
Sessions are held virtually unless otherwise arranged. 
You are responsible for booking your own sessions through the scheduling link and ensuring you have reliable internet access and a private space.  

4. Payment Terms 
All sessions, packages, and programs must be paid for in advance. 
Payment is due at the time of booking unless you are on an approved payment plan. 
All prices are listed in U.S. dollars.  

5. Cancellation & Rescheduling Policy 
Please provide at least 24 hours’ notice if you need to cancel or reschedule a session. 
Sessions canceled with less than 24 hours’ notice or missed without notice will be charged in full and are not eligible for rescheduling or refund.  

6. Refund Policy 
Coaching services are non-refundable once the session or program has started. 
Unused sessions in a package are not refundable but may be transferable in special circumstances at the coach’s discretion.  

7. Program Commitments 
For multi-session programs, you are committing to the full program experience. Programs are designed to work best when you attend consistently and complete any reflective or action-based practices between sessions.  

8. Confidentiality 
All information shared in coaching sessions is kept confidential, except where disclosure is required by law, or where there is risk of serious harm to yourself or others.  

9. Communication Between Sessions 
Reasonable between-session communication (e.g., short check-ins or accountability messages) may be offered depending on your package. Coaching does not include crisis support. 
If you are in crisis, please contact: 
  • 988 (U.S. Suicide & Crisis Lifeline)
  • 911 (Emergency services)
  • Or your local emergency services
 
10. Non-Discrimination & Inclusive Practice
Live Dream Lead Inspire, LLC provides services in an affirming, inclusive environment that respects people of all identities, backgrounds, and lived experiences. Discrimination, harassment, or abusive behavior will not be tolerated.

11. Intellectual Property
All coaching materials, handouts, exercises, and program content provided are the intellectual property of Live Dream Lead Inspire, LLC and Faye Longo, and are for personal use only. They may not be copied, shared, or redistributed without written permission.

12. Termination of Services
Either the coach or client may end the coaching relationship at any time with written notice. Outstanding payments remain due, and completed sessions are non-refundable.

13. Limitation of Liability
You agree that Live Dream Lead Inspire, LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from your participation in coaching services.

14. Governing Law
These Terms & Conditions are governed by the laws of the State of Vermont and the United States.

15. Updates to Terms
These Terms may be updated at any time. The most current version will always be available on this website.