Terms & Conditions for Private Mentorship

By booking or purchasing a session, package, or mentorship experience with Tiiu Wise / The Wise Way, you agree to the following terms and conditions.

Nature of Services 

The services provided are private mentorship, self-mastery support, intuitive guidance, energy-based coaching, and personal development support.
This work is designed to support self-awareness, emotional clarity, personal responsibility, inner alignment, decision-making, and practical integration in daily life and relationships.

The services are not psychotherapy, counselling, medical treatment, mental-health treatment, diagnosis, legal advice, financial advice, or any other regulated professional service. I do not diagnose, treat, cure, or prescribe for any physical, psychological, emotional, or medical condition.

You remain fully responsible for your choices, actions, decisions, health care, relationships, business decisions, and life direction.

Confidentiality

Your privacy matters. Anything shared during sessions will be treated with discretion and respect.
However, confidentiality is not absolute. I may be required to disclose information if required by law, court order, or if there is a serious concern involving risk of harm to you or another person, abuse, neglect, or other legal obligations.

Please do not use sessions as a substitute for emergency care, crisis support, medical treatment, therapy, or legal advice. If you are in crisis or feel at risk of harming yourself or someone else, contact emergency services or a qualified crisis service immediately.

Client Responsibility

This mentorship requires honesty, personal responsibility, and willingness to look at what may be uncomfortable.

I may offer reflections, questions, practices, energy-based support, intuitive observations, or perspectives. You are responsible for deciding what is appropriate for you and for taking action in your own life.

Results vary from person to person. No specific outcome, transformation, emotional state, business result, relationship result, health result, or financial result is guaranteed. No magic wand. Annoying, but legally useful.

Energy-Based and Intuitive Work

Some services may include energy-based practices, intuitive insight, guided awareness, breath-based practices, or remote energetic support.

You understand that these services are complementary in nature and are not a replacement for medical care, psychotherapy, psychiatric care, or professional treatment.

You agree to consult appropriate licensed professionals for any medical, psychological, psychiatric, legal, financial, or other regulated concern.

Payments

Payment is due at the time of booking unless otherwise agreed in writing.
All prices are listed on the booking page and may be changed at any time. Price changes do not affect services already purchased.

Payment plans, if offered, are a financial agreement. By choosing a payment plan, you agree to complete all scheduled payments unless a different written agreement has been made.

Scheduling, Cancellations, and Rescheduling

Please provide at least 24 hours’ notice if you need to cancel or reschedule a session.
Sessions cancelled or rescheduled with less than 24 hours’ notice may be considered used and may not be refunded or replaced.

If you arrive late, the session will still end at the scheduled time. If I need to reschedule, you will be offered a replacement time.

Refunds

Because private mentorship involves reserved time, preparation, and energetic commitment, all sales are final unless otherwise stated on the specific offer page.

Refunds are not provided for completed sessions, missed sessions, unused portions of a package, or lack of participation.

If a special refund policy applies to a specific offer, that policy will be clearly stated on the booking page.

Communication Between Sessions

If communication between sessions is included in your package, it will be described on the offer page.
Unless otherwise stated, support between sessions is limited and may not include immediate responses, crisis support, or ongoing coaching by message.

Intellectual Property

All materials, practices, written content, recordings, frameworks, and session resources provided are for your personal use only.

You may not copy, teach, share, reproduce, sell, publish, or distribute any materials without written permission.

Personal Information and Privacy

By booking, you consent to the collection and use of personal information necessary to provide services, communicate with you, process payments, schedule sessions, and maintain basic business records.

Your information will not be sold. Information may be processed through third-party platforms used for booking, payment, communication, or service delivery.

Boundaries of the Mentorship Relationship

The mentorship relationship is professional. It is not a friendship, therapy relationship, medical relationship, employment relationship, partnership, or fiduciary relationship.

I reserve the right to refuse or discontinue services if the work is no longer appropriate, if boundaries are not respected, if payment is not completed, or if I believe another form of support would be more suitable.

Governing Law

These terms are governed by the laws of Ontario, Canada, unless otherwise required by law.

Agreement

By purchasing or booking services, you confirm that you have read, understood, and agreed to these terms and conditions.