By booking and paying for coaching with Ida Media, LLC (“I”/”we”), you agree to the terms below.

1. What’s Included
Coaching is a collaborative process focused on helping you identify goals, explore options, and take action. Coaching is not therapy, counseling, mental health care, medical treatment, financial advising, or legal counsel. I may offer resources and suggestions, but you are responsible for your own decisions and actions.

Offers include:
  • Strategy session: One 75-minute session via Google Meet, plus a short intake form, billed in full at booking. It doesn’t include asynchronous support, follow-up sessions, or a written recap. Your session must be booked and used within the dates listed on the package page. Unused sessions expire after that date.
  • Monthly coaching: A monthly plan with a set number of 60-minute sessions per month (1, 2, or 4). Includes asynchronous support via email or Voxer, and access to Ida Media’s library of leadership, business and growth strategy templates. Billed monthly. Credits must be used within 30 days. Manage your billing and sessions in the Paperbell client portal: https://app.paperbell.com/customer/sessions/emails/new

2. Payment & Refunds
All sales are final, and payments are not refundable. This includes unused, missed, forfeited or expired sessions. If I need to cancel a session, I’ll offer you a new time. If we can’t find one within your package’s booking window, you’ll receive a full refund.

3. Scheduling & Rescheduling
  • Please give me at least 24 hours’ notice to reschedule.
  • If you or your family are sick, or you have a genuine emergency, email me at blair@idamedia.co within the 24-hour window and we’ll find a new time.
  • If you are late, the session will not be extended.
  • If you are more than 15 minutes late, the session will be forfeited.
  • Missed sessions and late cancellations count as used sessions. These are non-refundable.

4. Communication
For monthly coaching, we keep in touch between sessions via email or Voxer. Voxer is best for voice notes, when you need to think something through. Email is great for document review. I’ll respond within 48 hours, Monday through Thursday. Strategy sessions don’t include communication between or after sessions, apart from scheduling.


5. Confidentiality
I will keep all information shared in our sessions confidential unless required by law, if you disclose intent to harm yourself or others, or if the information involves illegal activity. Coaching is not a legally privileged relationship. I may share anonymized examples for training or mentoring, without identifying you.
I use an AI notetaker during sessions, and I can send you a summary or transcript on request.


6. Your Responsibilities
You agree to:
  • Complete any intake form before your first session
  • Show up on time and ready for our sessions
  • Communicate honestly and openly
  • Take ownership of your results and follow through on agreed actions
  • Use any materials and templates I provide for your own use only. They remain the intellectual property of Ida Media, LLC.

7. Ending Our Work
I may cancel a session or end our work together if you break these terms or behave in a way that is harmful or abusive.


8. Limitation of Liability
You understand that results cannot be guaranteed and agree that Ida Media, LLC is not liable for any decisions, outcomes, or actions you take as a result of coaching. Ida Media, LLC’s total liability is limited to the amount you paid for the coaching in question.

By booking and paying for coaching, you acknowledge that you have read, understood, and agreed to these terms.