By booking and paying for coaching with Ida Media, LLC (“I”/”we”) you agree to the terms below.
1. What’s Included
Coaching is a collaborative process focused on helping you identify goals, explore options, and take action. Coaching is not therapy, medical treatment, financial advising, or legal counsel. I may offer resources and suggestions, but you are responsible for your own decisions and actions.
Offers include:
- One-off session: One 60-minute session via Google Meet, billed at booking. Not refundable.
- Monthly coaching: A monthly plan with a set number of 60-minute sessions per month (1, 2, or 4). Includes asynchronous support via email, your org's Slack or Signal, and access to Ida Media’s library of leadership, business and growth strategy templates. Billed monthly. Credits must be used within 30 days. Not refundable, if credits aren’t used.
2. Scheduling & Rescheduling
- Please give me at least 24 hours notice for rescheduling. Exceptions can be made if you or your family are sick.
- If you are late for a session, the session will not be extended
- If you are more than 15 minutes late, the session will be forfeited.
- Missed sessions or late cancellations will be counted as used sessions. These are non-refundable credits.
3. Communication
Between sessions, we keep in touch via email, your org’s Slack or Signal. Signal and Slack are best for voice notes, where you need to think something through. Email is great for document review. I’ll respond within 48 hours, Monday through Thursday.
4. Confidentiality
I will keep all information shared in our sessions confidential unless required by law or if you disclose intent to harm yourself or others.
5. Your Responsibilities
You agree to:
- Show up on time and ready for our sessions
- Communicate honestly and openly
- Take ownership of your results and follow through on agreed actions
6. Limitation of Liability
You understand that results cannot be guaranteed and agree that Ida Media, LLC is not liable for any decisions, outcomes, or actions you take as a result of coaching.
By booking and paying for coaching, you acknowledge that you have read, understood, and agreed to these terms.