Terms and Conditions – Coaching by Anfal

• I provide mindset and faith-based coaching, guidance, and support through private sessions, resources, and communication channels as described on the service page.
• Coaching is a collaborative process. While I provide tools, guidance, and support, outcomes such as clarity, mindset shifts, or answered Duas cannot be guaranteed.

• Payment is required in full before a session or program begins unless a payment plan has been agreed upon.
• All prices are listed in AUD and include applicable taxes if stated.
• Payment confirms your booking.

• Sessions can be rescheduled or canceled with at least 24 hours notice.
• Cancellations made within less than 24 hours may result in the session being forfeited.
• If I need to cancel, you will be offered a full reschedule at your convenience.

• Due to the digital nature of coaching sessions and resources, payments are non-refundable once a session has been booked or resources/access delivered.
• Refunds may be considered in exceptional circumstances at my discretion.

• All information shared in coaching sessions is confidential and will not be disclosed without your written consent, except where required by law.
• I will never share your personal details or coaching content with third parties.

• You are responsible for attending sessions on time, completing any suggested exercises, and actively participating in the coaching process.
• Coaching is not a substitute for professional medical, mental health, or legal advice. You are responsible for seeking appropriate professional guidance if needed.

• Communication may occur via Zoom, email, WhatsApp, or other agreed platforms.
• I will respond within a reasonable timeframe, but response times may vary outside business hours.

• By booking, you agree that Coaching by Anfal is not liable for any direct, indirect, or consequential losses resulting from your participation in coaching sessions or use of resources.
• Coaching outcomes depend on your engagement, effort, and commitment.

• By booking a session or program, you acknowledge that you have read, understood, and agree to these Terms and Conditions.