1. Services
  • Coaching sessions are designed to support personal and professional growth, clarity, and resilience.
  • Coaching is not therapy, medical advice, or a substitute for mental health treatment.

2. Sessions
  • Sessions are available in English or French.
  • Each session is tailored to your individual goals and needs.
  • Packages (e.g., 5 sessions for the price of 4) must be used within a set timeframe of 6 months.

3. Payment
  • Payment is required in advance to confirm your booking.
  • Accepted payment methods: PayPal.
  • Prices are listed in EUR unless otherwise stated.

4. Cancellations & Rescheduling
  • You may reschedule with at least 24–48 hours’ notice.
  • Missed sessions or late cancellations may be charged in full.
  • Refunds are not available once a package has started, except in exceptional circumstances.

5. Confidentiality
  • All sessions are confidential.
  • Exceptions apply if required by law (e.g., risk of harm to self or others).

6. Responsibilities
  • The coach provides a supportive, professional space.
  • The client is responsible for their own decisions, actions, and outcomes.

7. Disclaimer
  • Coaching outcomes vary and cannot be guaranteed.
  • The Coach is not liable for decisions made by clients during or after coaching.

8. Jurisdiction
  • These Terms & Conditions are governed by the laws of Portugal/EU.