2 Swans Happiness – Coaching Terms & Conditions

Coach: Jacquelyn Somach, PhD

Business: 2 Swans Happiness

Coaching with 2 Swans Happiness is a collaborative, future-focused, growth-oriented process

intended to support personal development, self-awareness, mindset shifts, life transitions, emotional

mastery, and overall well-being. Coaching is not psychotherapy, counseling, mental health

treatment, medical advice, or crisis intervention. Although Dr. Somach holds a PhD in Clinical

Psychology, services are provided solely in the role of a coach and do not create a therapist–client

or doctor–patient relationship. Coaching does not diagnose or treat any condition.

You are fully responsible for your own well-being, decisions, actions, and results. Coaching is

voluntary, outcomes are not guaranteed, and you remain responsible for seeking professional

medical, psychological, legal, or financial advice when needed.

Coaching may involve emotional exploration, reflection on past experiences, body-based

awareness practices, and shifts in beliefs or identity. You accept full responsibility for your

participation and responses.

Coaching does not include crisis support or emergency services. If you experience severe distress

or thoughts of harm, you agree to seek immediate help from emergency services or qualified

professionals.

Information shared in coaching is confidential except where disclosure is required by law. Absolute

confidentiality cannot be guaranteed in online or group environments.

Online services rely on third-party platforms. Technical failures or data breaches may occur outside

the coach’s control, and you agree to hold the coach harmless for such issues.

Fees and payment terms are agreed separately. Sessions cancelled with less than 24 hours’ notice

may be charged in full. Completed sessions and digital materials are non-refundable.

To the fullest extent permitted by law, you release 2 Swans Happiness and Jacquelyn Somach, PhD

from liability related to coaching services, including emotional distress, decisions made, oroutcomes experienced.

All coaching materials are the intellectual property of 2 Swans Happiness and may not be shared or

reproduced without written permission.

Either party may terminate coaching at any time. Outstanding balances remain payable.

This agreement is governed by the laws of the Netherlands. Any disputes shall be submitted to the

competent courts of the Netherlands.

2 Swans Happiness complies with the General Data Protection Regulation (GDPR). Personal data

collected is limited to what is necessary for providing coaching services, scheduling,

communication, and billing. Data may be processed using trusted third-party platforms (such as

scheduling, video conferencing, and payment providers) that adhere to GDPR standards. Personal

data is not sold or shared for marketing purposes. You have the right to access, correct, restrict, or

request deletion of your personal data, subject to legal and contractual obligations.

By purchasing, scheduling, or participating in services, you confirm that you understand and agree

to these Terms & Conditions.