Terms of Service for Brightpath Partners Ltd

1. Introduction and Scope
  • Agreement: These Terms of Service govern the coaching and mentoring services provided by Brightpath Partners Ltd, a company registered in Scotland (Company No. SC471345).
  • Platform: Services are booked and managed via the Paperbell platform, and payments are processed via Stripe.

2. The Coaching Relationship
  • Nature of Service: We provide coaching and mentoring, including life, personal, executive, and business coaching.
  • Not Therapy: The Services are not provided as psychological counseling or therapy, and shall not be construed as such.
  • Client Autonomy: You understand and agree that all responsibility for any decisions made pursuant to the Services are your sole responsibility.

3. Payments and Statutory Rights
  • Currency: All payments are due in Pounds Sterling (£) unless otherwise agreed.
  • Cooling-Off Period: In accordance with the Consumer Contracts Regulations 2013, you have a statutory right to cancel this Agreement for any reason and obtain a full refund within 14 calendar days of purchase (the "Cancellation Period").
  • Early Commencement: If you expressly request the Services to begin during the 14-day Cancellation Period, we are entitled to deduct an amount proportionate to the Services supplied up to the point of cancellation.
  • Late Payment: We may charge interest on overdue sums at a rate of 4% per annum above the Bank of England's base rate.

4. Cancellations and Rescheduling
  • 48-Hour Notice: To re-arrange a coaching session, you must provide a minimum of 48 hours' notice by phone, text, or email.
  • Forfeiture: Where 48 hours' notice is not given, the session will be forfeited, and we have no obligation to re-arrange the session or offer a refund.
  • Late Arrivals: For remote sessions (Zoom/Telephone), you are responsible for contacting the coach at the agreed time.

5. Intellectual Property and Privacy
  • Ownership: All materials, digital files, and resources provided remain the property of Brightpath Partners Ltd.
  • Limited License: You are granted a non-exclusive, non-transferable license to use these materials solely for your personal use in relation to the coaching services.
  • Data Protection: We process your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

6. Liability and Disclaimers
  • No Guarantee of Results: We do not provide any warranty or guarantee that the Services will result in specific outcomes, such as business growth or specific personal changes.
  • Limitation of Liability: Our total aggregate liability to you is limited to the total amount of charges paid by you in the 12 months immediately preceding a claim.

7. Governing Law
  • Jurisdiction: These Terms, and any dispute arising from them, shall be governed by and construed in accordance with the laws of Scotland.
  • Courts: The Scottish courts shall have exclusive jurisdiction to settle any disputes.

8. Contact Information
For any questions regarding these terms, please contact: Chris Perkins

Email: chris.perkins@brightpathpartners.co.uk