Terms of Service
The Joy Consultant™
By booking a session, program, event, or service with The Joy Consultant™, you agree to the following Terms of Service.
1. Services Provided
The Joy Consultant™ provides coaching, facilitation, workshops, and experiential services focused on mindset, identity, self-trust, and personal growth. These services are not therapy, medical treatment, or a substitute for professional medical, psychological, legal, or financial advice.
You are responsible for your own decisions, actions, and results.
2. Payment & Commitment
All services must be paid in full at the time of booking unless otherwise stated in writing.
Your payment secures your time, energy, preparation, and reserved space. By booking, you are committing to show up fully and intentionally to the experience.
3. Cancellation & Refund Policy
All sales are final. No refunds will be issued.
If you need to cancel or reschedule, you must do so at least 48 hours in advance of your scheduled session or event.
  • Cancellations made 48 hours or more in advance may be rescheduled one time, subject to availability.
  • Cancellations made within 48 hours, no-shows, or late arrivals are non-refundable and non-transferable.
  • Missed sessions are considered forfeited.
This policy is firm and non-negotiable.
4. Late Arrivals
If you arrive late to a session, the session will still end at the originally scheduled time. Additional time will not be added, and no refunds will be provided for time missed.
5. Client Responsibility
You understand that coaching is a collaborative process and results depend on your participation, honesty, and willingness to engage.
The Joy Consultant™ does not guarantee specific outcomes.
6. Confidentiality
Your personal information and session content will be kept confidential, except where disclosure is required by law or where there is risk of harm to yourself or others.
7. Intellectual Property
All materials, frameworks, concepts, and content shared by The Joy Consultant™ are intellectual property and may not be copied, shared, recorded, or distributed without written permission.
8. Right to Refuse Service
The Joy Consultant™ reserves the right to refuse or discontinue services if a client is disrespectful, abusive, or misaligned with the integrity of the work. In such cases, no refunds will be issued.
9. Acceptance of Terms
By booking and submitting payment, you acknowledge that you have read, understood, and agreed to these Terms of Service.