Investment & Payment

Coaching sessions and packages are paid in advance to reserve your dedicated time and space.
Payment plans are available for select packages. When a payment plan is selected, all scheduled payments remain due as agreed, regardless of session attendance.
Because coaching containers are structured and time is reserved specifically for you, all coaching fees are non-refundable.

Scheduling, Cancellations & Rescheduling

I kindly ask for at least 24 hours’ notice if you need to cancel or reschedule a session.
  • Sessions canceled with 24+ hours’ notice may be rescheduled within your active coaching timeframe.
  • Cancellations made with less than 24 hours’ notice will be counted as a completed session.
  • Missed sessions (no-shows) will also be counted as completed.
  • Sessions will conclude at their scheduled time if you arrive late, in order to honor other client commitments.
Coaching packages reserve dedicated time in my calendar. All rescheduled sessions must be completed within the timeframe of your package unless otherwise agreed in writing.
This structure helps protect both your commitment and the integrity of the coaching process.

No-Show Policy

If you miss a session without notice, it will be considered completed and is not refundable or transferable.
Repeated no-shows may result in discontinuation of coaching services to ensure space remains available for committed clients.

Scope of Coaching & Disclaimer

Coaching is a collaborative, forward-focused process designed to support personal and professional growth. It is not therapy, mental health counseling, medical care, or legal advice.
While I hold a Master’s degree in Counseling, I serve you in the role of a Certified Professional Coach (CPC). Coaching does not include diagnosis or treatment of mental health conditions.
If you are experiencing a mental health crisis, active suicidal thoughts, or require clinical care, please seek immediate support from a licensed mental health professional or emergency services.
You remain fully responsible for your decisions, actions, and results throughout the coaching process.

Confidentiality

Your privacy is important. All information shared during sessions will remain confidential, except where disclosure is required by law (such as risk of harm to self or others, abuse reporting, or court order).
For group coaching programs, all participants agree to respect and maintain the confidentiality of fellow members.

Between-Session Communication

Reasonable email or messaging support may be available between sessions for accountability and clarity. Coaching does not include crisis support or unlimited access outside of scheduled sessions.

Package Timeframe

Coaching packages are designed to be completed within the agreed timeframe (for example, 6 sessions for a three-month container).
Unused sessions do not roll over unless otherwise agreed in writing.

Termination of Services

Either party may choose to discontinue the coaching relationship at any time.
Refunds are not provided for completed sessions.