Terms & Conditions + Waiver & Informed Consent


Coaching Relationship
Coaching is a supportive, forward‑focused process. It is not therapy, counseling, or clinical mental health treatment. Coaching does not replace medical, psychological, legal, or financial services.
Scope of Practice
As a coach and social work intern, I provide emotional support, reflective questions, and practical tools within a non‑clinical, strengths‑based framework. I do not diagnose, treat, or provide clinical interventions.
Confidentiality
All sessions are confidential except when disclosure is required by law (such as risk of harm to self or others). Digital communication carries inherent risks, and complete security cannot be guaranteed.
Payment & Refunds
Payment is due at booking. All sessions, packages, and bundles are non‑refundable. Bundles must be used within the stated timeframe; unused sessions do not roll over or transfer.
Scheduling & Cancellations
Sessions may be rescheduled with at least 24 hours’ notice. Late cancellations or missed sessions are not refundable or reschedulable. Emergencies will be considered on a case‑by‑case basis.
Session Expiration
All bundles expire within the timeframe listed at purchase. It is the client’s responsibility to schedule sessions before the expiration date.
Communication Between Sessions
Clients may contact me through agreed‑upon methods. Response times may vary, and communication outside sessions is not guaranteed to be immediate.
Client Responsibility
Clients agree to participate honestly, show up on time, and take responsibility for their decisions, actions, and outcomes.
No Guarantees
Coaching supports growth and clarity, but specific outcomes cannot be guaranteed.
Technology
Clients are responsible for having a stable internet connection and functioning technology. I am not responsible for technical issues on the client’s end.
Group Access (If Applicable)
If a package includes group access, clients agree to maintain confidentiality, respect others, and participate in a way that supports a safe environment. Group access is available only within the stated timeframe.
Right to Refuse Service
I may decline or discontinue coaching if it is not an appropriate fit. In such cases, unused sessions may be refunded at my discretion.

Waiver & Informed Consent


Voluntary Participation
Coaching is voluntary. Clients may discontinue at any time.
Assumption of Responsibility
Clients understand that results vary and agree to take full responsibility for their wellbeing, decisions, and actions during and after coaching.
Coaching Is Not Therapy
Clients acknowledge that coaching is not therapy or clinical treatment and agree to seek professional help if needed.
Confidentiality Limits
Clients understand the legal limits of confidentiality and agree to communicate honestly about safety concerns.
Technology Waiver
Clients acknowledge the risks of online communication and agree to use secure internet connections.
Release of Liability
By participating in coaching, clients release me from any claims or liabilities arising from their participation, decisions, or outcomes. Coaching is undertaken at the client’s own discretion.