Terms Highlights:
- Coaching is a professional development service, not therapy, counselling, or specialist legal, medical, or financial advice.
- Packages, session length, and fees are confirmed at booking. Fees are payable in advance unless otherwise agreed.
- At least 24 hours' notice is required to reschedule. Late cancellations or missed sessions may be charged in full.
- Coaching is confidential, except where disclosure is required by law, there is risk of harm, or serious illegal activity is involved.
- Between-session WhatsApp or email support is for brief reflection and support between sessions. It is not emergency or crisis support.
- Either party may end the engagement with two weeks' written notice, subject to the terms of the coaching agreement.
- No specific outcomes are guaranteed. Responsibility for decisions, actions, and results remains with the client.