Scope of Practice & Core Boundaries 


As a Certified Life, Health & Wellness Coach, my role is strictly supportive and action-oriented, not clinical.

Method:
I use the Habit Change Method and Motivational Interviewing to provide the education, strategy, and accountability you need;
we partner to uncover your own path and maximize your personal and professional potential.  

Non-Clinical Boundaries: 
I do not treat, diagnose, prevent, or prescribe for any physical, medical, or mental health conditions. 
Coaching is entirely distinct from, and is not a substitute for, professional medical advice, therapy, clinical counseling, or psychiatric treatment. 

Client Privacy: 
Operating in alignment with the NBHWC Code of Ethics my top priorities are client safety, privacy, and absolute confidentiality undertaken with the highest integrity.

Scheduling Policies


Booking and Rescheduling (48-hour rule):
To protect schedule capacity, all standard session bookings and adjustments to your existing schedule rescheduling must be made at least forty-eight (48) hours in advance via the Paperbell platform.

Cancellations (24-hour Forfeiture Rule):
A minimum of twenty-four (24) hours' notice is required for cancellations. Any sessions cancelled with less than 24 hours' notice will be billed. Cancellations within 24 hours will be individually assessed in the case of emergencies.

Session Format:
Sessions are delivered in the duration and virtual format specified in your chosen Paperbell package.


Momentum & Expirations:
To maintain coaching momentum unused sessions, expire two (2) months from the scheduled end date of the selected program.


Corporate Identity and Support:


Complete Consulting LLC | Complete with Shad
Certified Life, Health & Wellness Coach - NBHWC Board-Eligible
Contact & Support: 978.225.0744 - coachshad@completewithshad.com
Service Area: Greater Boston - Merrimack Valley - Southern NH

Notice: Complete with Shad and Coach Shad Hanna are registered brand names of Complete Consulting LLC. Educational & Support Services. I do not Treat, Diagnose, or Prescribe.