Terms and Conditions

These Terms and Conditions (the “Terms”) govern the use of the coaching website, package pages, enrollment pages, forms, scheduling pages, and related online materials offered by Proper Advantage, LLC, a Florida limited liability company, acting through Cathy Bracken, Principal and Coach (collectively, the “Site,” “Company,” “we,” “our,” or “us”).

By accessing or using this Site, submitting information through this Site, purchasing or requesting coaching services through this Site, or using any related content, forms, scheduling pages, or enrollment tools, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use this Site.

 

1. Purpose of This Site

This Site is intended to provide information about coaching services, educational materials, digital content, enrollment opportunities, and related business offerings provided through Proper Advantage, LLC.

 

This Site may include information about private coaching programs, books, digital materials, worksheets, scheduling tools, intake forms, agreements, enrollment workflows, and payment options. The Site is intended for lawful informational and business use only.

 

2. Eligibility to Use the Site and Services

You must be at least 18 years old to use this Site for enrollment, purchase coaching services, submit forms, or enter into agreements through the Site.

 

The Site and coaching services are offered in English. If you are located outside the United States, you may use the Site and may be considered for services on a case-by-case basis, provided that you can comfortably read, write, and speak English, can participate during available coaching hours, can use the accepted payment method and currency, and agree to the business and legal terms governing the services.

 

You are responsible for confirming that your use of this Site and any purchase or participation in services is lawful and appropriate from your own location.

  | Eligibility Standard | Requirement | Minimum age | 18 years or older
 | Language | Comfortable reading, writing, and speaking English
 | International use | Accepted case by case if operationally appropriate
 | Lawful use | User must comply with local laws and use the Site lawfully

3. Site Content and Business Information

All information on this Site is provided for general informational, educational, and business purposes. We make reasonable efforts to present the Site accurately, but we do not guarantee that all information is complete, current, error-free, or uninterrupted at all times.

 

We reserve the right to update, revise, suspend, replace, or remove content, packages, pricing language, forms, scheduling options, or offer details at any time without prior notice.

 

4. No Professional Therapy, Medical, Legal, or Crisis Services

The coaching services described on this Site are coaching services, not therapy, mental health treatment, legal advice, medical advice, financial advice, crisis intervention, or emergency support.

 

Nothing on this Site creates a therapist-client, attorney-client, physician-patient, or other licensed professional treatment relationship unless separately stated in writing.

 

If you are experiencing a mental health crisis, emotional emergency, personal safety concern, or other urgent situation, you should contact an appropriate licensed professional or emergency service in your area rather than relying on this Site.

 

5. Coaching Services and Separate Client Agreement

The Site may allow you to view, request, schedule, apply for, or purchase coaching services, and any related coaching offers.

 

Any coaching service purchased through the Site is also subject to a separate Client Coaching Agreement, intake process, and any additional written policies presented during enrollment. If there is any conflict between these public Site Terms and a signed coaching agreement for a specific service, the signed coaching agreement will control with respect to that coaching relationship.

 

 | Document | Primary purpose | Terms and Conditions | Governs public use of the Site and general online interactions
 | Client Coaching Agreement | Governs the specific coaching relationship and service terms
 | Intake Form / Enrollment Form | Collects information for screening, logistics, and service setup

6. Pricing, Payment, and Purchase Terms

Prices, payment options, deposit structures, installment options, and package descriptions shown on the Site are subject to change at any time before purchase.

 

When you enroll in a coaching service, you agree to pay the stated price and to provide current, accurate, and complete payment information. If a payment plan is offered, you agree to complete all required installments according to the terms presented at checkout or in the applicable coaching agreement.

 

Failure to complete required payment may result in suspended scheduling, paused services, terminated access, or collection of unpaid amounts to the extent permitted by law and agreement.

 

7. Scheduling, Cancellations, and Refunds

General information about scheduling, rescheduling, missed sessions, cancellations, refunds, and related matters may appear on the Site for convenience. However, the controlling terms for any purchased coaching program will be the terms stated in the specific coaching agreement or service agreement accepted during enrollment.

 

If you have not yet entered into a coaching agreement, any scheduling or service availability shown on the Site is informational only and does not guarantee enrollment, eligibility, or availability.

 

8. User Submissions and Accuracy of Information

If you submit forms, intake responses, scheduling information, payment details, emails, messages, or other content through the Site, you represent that the information you provide is accurate, current, and not misleading.

 

You agree not to impersonate another person, use false information, interfere with Site operations, attempt unauthorized access, upload harmful material, or use the Site in any unlawful, abusive, fraudulent, harassing, or disruptive manner.

 

We reserve the right to reject submissions, refuse service, cancel enrollment, suspend access, or terminate interactions if submitted information appears false, incomplete, inappropriate, abusive, unlawful, or operationally unworkable.

 

9. Privacy and Electronic Communications

By using the Site, you understand that you may submit personal information electronically through forms, email, scheduling tools, intake documents, payment systems, or other online workflows.

 

We will use reasonable care in handling personal information submitted through the Site. However, no website, online platform, form service, email system, or electronic transmission method can be guaranteed to be completely secure.

 
By using the Site and communicating with us electronically, you consent to receive communications electronically regarding inquiries, scheduling, enrollment, payment, service setup, and related administrative matters.

 

10. Intellectual Property

All content on this Site, including but not limited to text, written materials, coaching frameworks, worksheets, guides, graphics, logos, package names, service descriptions, downloads, videos, audio, digital materials, and site structure, is owned by or licensed to Proper Advantage, LLC unless otherwise stated.

 

You may view and use Site materials for your own personal, non-commercial use only. You may not copy, reproduce, republish, distribute, modify, sell, teach from, create derivative works from, or exploit Site materials without prior written permission.

 

11. Acceptable Use

You agree to use the Site respectfully and lawfully. You may not use the Site to harass, threaten, abuse, defame, impersonate, exploit, stalk, spam, scrape, disrupt, or interfere with our business operations or with other users.

 

You also may not attempt to bypass security controls, reverse engineer the Site, test vulnerabilities without authorization, or use automated systems to extract or misuse Site content beyond ordinary browsing.

 

 | Prohibited conduct | Example | Fraudulent use | Using false identity or payment details
 | Abusive conduct | Threatening, harassing, or demeaning communication
 | Technical misuse | Attempting unauthorized access or interference
 | Unauthorized copying | Reusing or selling proprietary materials without permission

12. Testimonials, Examples, and Educational Content

Any testimonials, examples, descriptions, illustrations, or educational content on the Site are provided for informational purposes only. They are not guarantees of results.

 

Personal growth, dating outcomes, relationship outcomes, confidence, communication improvement, and coaching effectiveness depend on many factors beyond our control, including individual readiness, honesty, consistency, judgment, timing, and follow-through.

 

13. No Guarantee of Results

We do not guarantee any specific coaching result, dating result, relationship result, emotional result, personal breakthrough, number of dates, compatibility outcome, reconciliation, or other personal outcome from use of the Site or purchase of any coaching service.

 
Any decision you make based on Site content or coaching content remains your own responsibility.

 

14. Third-Party Platforms and Services

This Site may use or link to third-party platforms and services for scheduling, intake forms, payment processing, email communication, electronic signatures, hosting, analytics, or client management, including this platform’s services or other providers.

 

We are not responsible for the independent policies, outages, security practices, or operational decisions of third-party services. Your use of those services may also be subject to separate terms, privacy notices, and user agreements provided by the third party.

 

15. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and all content, services, materials, and functionality made available through it are provided on an “as is” and “as available” basis.

 

We disclaim all warranties, express or implied, to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or uninterrupted availability.

16. Limitation of Liability

To the fullest extent permitted by law, Proper Advantage, LLC and Cathy Bracken shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of the Site, your inability to use the Site, your reliance on Site content, or your purchase or attempted purchase of services through the Site.

 

In jurisdictions that do not allow certain limitations of liability, liability will be limited to the fullest extent permitted by applicable law.

17. Indemnification

You agree to indemnify, defend, and hold harmless Proper Advantage, LLC, Cathy Bracken, and their respective affiliates, representatives, contractors, service providers, and agents from and against claims, liabilities, damages, losses, costs, and expenses arising out of or related to your violation of these Terms, your misuse of the Site, your unlawful conduct, or your infringement of another party’s rights.

 

18. Right to Refuse Service or Terminate Access

We reserve the right to refuse service, decline enrollment, cancel access, suspend use, remove content, or terminate interactions at our discretion where appropriate, including when a user is not a fit for services, violates these Terms, submits misleading information, engages in abusive conduct, fails to complete payment obligations, or creates operational, ethical, or legal concerns.

 
19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles, except where otherwise required by law.

 
20. Dispute Resolution, Mediation, and Venue

The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or use of the Site through good-faith informal discussion first.

 
If the dispute is not resolved informally, the parties agree to submit the matter to non-binding mediation in Florida before either party files a lawsuit, except where a party seeks temporary, emergency, or injunctive relief that is legally permitted without prior mediation.

 
Unless otherwise agreed in writing, the parties will share the mediator’s fees equally and will each bear their own legal fees and costs associated with the mediation.

 

If mediation does not fully resolve the dispute, either party may then pursue available legal remedies in the appropriate state or federal courts located in Florida, unless otherwise required by applicable law.

 

By using the Site, you consent to mediation in Florida and, if mediation does not resolve the matter, to the personal jurisdiction and venue of the appropriate courts located in Florida.

 

21. Changes to These Terms

We may update or revise these Terms at any time by posting an updated version on the Site. The updated version will become effective upon posting unless a later effective date is stated.

 Your continued use of the Site after updated Terms are posted constitutes your acceptance of the revised Terms.

 

22. Contact Information

If you have questions about these Terms, you may contact:

Proper Advantage, LLC
Attn: Cathy Bracken, Principal and Coach
 Email: Info@ProperAdvantage.Com