Terms and Conditions

Effective Date: January 2023
Business Name: The Diabetic Toolbox
Owner: Renee Reid
1. Overview
By purchasing any coaching program, digital product, or service from The Diabetic Toolbox, you agree to the following Terms and Conditions.
These terms are designed to protect both you as the client and the integrity of the program experience.
2. No Refund Policy
All sales are final.
Due to the nature of digital products, coaching services, and immediate access to materials, no refunds, exchanges, or credits will be issued for any reason.
By completing your purchase, you acknowledge and agree to this policy.
3. Coaching Packages and Scheduling
All coaching sessions included in your package must be completed within the designated program timeframe.
Unused sessions do not roll over and will be forfeited once your coaching period ends.
Clients are responsible for scheduling their sessions in a timely manner.
4. Rescheduling Policy
You are allowed to reschedule a coaching session one time.
We understand that unexpected situations can arise. If you need to cancel or reschedule your session, please do so at least 24 hours in advance.
Missed sessions or cancellations made with less than 24 hours’ notice may be forfeited and will not be rescheduled.
5. Payment Terms
All coaching packages must be paid in full or through an approved payment plan.
By selecting a payment plan, you agree to complete all scheduled payments.
6. Payment Plans
Payment plans will be automatically charged to your original form of payment according to the agreed schedule.
If a payment fails or is not completed within 30 days of the due date:
  •  A late fee of 25 dollars may be applied 
  •  Access to the program, materials, and coaching services may be suspended 
  •  Continued non-payment may result in removal from the program 
You remain responsible for the full payment of the program regardless of participation.
7. Program Access
Access to program materials, coaching sessions, and any associated content is granted for personal use only.
You may not share, distribute, reproduce, or resell any materials provided.
Unauthorized sharing may result in immediate removal from the program without refund.
8. Client Responsibility
By enrolling, you acknowledge that:
  •  You are responsible for your own health, decisions, and results 
  •  Coaching is not a substitute for medical advice, diagnosis, or treatment 
  •  You will consult your healthcare provider as needed 
This program is educational and supportive in nature and does not replace medical care.
9. Results Disclaimer
Individual results will vary.
While this program is designed to support blood sugar awareness, habit change, and overall wellness, no specific results are guaranteed.
10. Confidentiality
All personal information shared during coaching sessions will be kept confidential.
However, general experiences or anonymous testimonials may be used for educational or marketing purposes unless you request otherwise in writing.
11. Code of Conduct
To maintain a supportive and respectful environment:
  •  Clients must communicate respectfully 
  •  Disruptive, inappropriate, or harmful behavior may result in removal from the program 
No refunds will be issued in such cases.
12. Intellectual Property
All materials provided, including workbooks, audio content, guides, and frameworks, are the intellectual property of The Diabetic Toolbox.
They are protected by copyright law and may not be copied, shared, or distributed without written permission.
13. Limitation of Liability
The Diabetic Toolbox and Renee Reid are not liable for any direct or indirect damages resulting from participation in this program.
By enrolling, you agree to release the company from any liability related to your use of the program.
14. Modifications
We reserve the right to update or modify these Terms and Conditions at any time.
Updates will be posted on this page and will take effect immediately.
15. Contact
If you have any questions about these Terms and Conditions, please contact:
thediabetictoolbox@gmail.com

Privacy Policy

Effective Date: January 2024
Business Name: The Diabetic Toolbox
Owner: Renee Reid
1. Information We Collect
When you purchase a program, schedule a session, or contact us, we may collect:
  •  Name 
  •  Email address 
  •  Payment information (processed securely through third-party platforms) 
  •  Health and lifestyle information you voluntarily provide 
  •  Communication records (emails, messages, forms) 
2. How Your Information Is Used
Your information is used to:
  •  Provide coaching services and program access 
  •  Process payments and manage billing 
  •  Communicate with you about your program 
  •  Improve program content and client experience 
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Payment Processing
All payments are handled through secure third-party platforms (such as Paperbell, Stripe, or PayPal).
We do not store your full payment details on our servers.
4. Confidentiality
Your personal and health-related information is treated as confidential.
However, coaching services are not covered under medical or legal confidentiality laws.
We may use anonymized testimonials or feedback for marketing unless you request otherwise in writing.
5. Data Protection
We take reasonable steps to protect your personal information. However, no online transmission is guaranteed to be completely secure.
By using this website, you acknowledge this risk.
6. Your Rights
You may request to:
  •  Access your personal data 
  •  Update or correct your information 
  •  Request deletion of your data (where applicable) 
To do so, contact: [Insert Email Address]
7. Cookies and Website Tracking
This website may use basic cookies or analytics tools to improve user experience and understand website traffic.
8. Changes to This Policy
This Privacy Policy may be updated at any time. Updates will be posted on this page.
9. Contact
For questions regarding this policy, contact:
 [Insert Email Address]

Health Coaching Disclaimer

Important Notice
The Diabetes Reset Cleanse and all coaching services provided by The Diabetic Toolbox are for educational and informational purposes only.
Renee Reid is a Certified Diabetes Lifestyle Coach and Health Coach, not a licensed medical provider.
Not Medical Advice
This program does not provide medical advice, diagnosis, or treatment.
Nothing within this program is intended to replace consultation with your physician or healthcare provider.
Always seek the advice of your doctor regarding any medical condition or changes to your diet, exercise, or lifestyle.
Personal Responsibility
By participating in this program, you acknowledge that:
  •  You are responsible for your own health decisions 
  •  You will consult your healthcare provider as needed 
  •  You participate voluntarily and at your own risk 
Results Disclaimer
Results will vary based on individual circumstances, consistency, and lifestyle factors.
No guarantees are made regarding specific health outcomes, including weight loss or blood sugar levels.

Checkout Agreement 

Use this as a required checkbox before purchase:
By purchasing this program, I agree to the following:
  •  All sales are final and non-refundable 
  •  I am responsible for completing my coaching sessions within the program timeframe 
  •  I may reschedule a coaching session one time with at least 24 hours notice 
  •  Missed or late cancellations may result in a forfeited session 
  •  If I am on a payment plan, I agree to complete all payments 
  •  Late or missed payments may result in a $25 fee and loss of access 
  •  This program is not medical advice and does not replace care from a healthcare provider