By purchasing a coaching package, you (“Client”) agree to the following terms with Angela Bell (“Coach”).

The Client is purchasing the coaching package identified at checkout. Depending on the package selected, it includes either four or twelve private 60-minute coaching sessions.

Coaching is a collaborative, goal-focused process intended to support personal growth, confidence, habit change and forward movement. The Client understands that results depend upon personal participation and that no specific outcome is guaranteed.

The Coach is not acting as a therapist, physician, attorney or financial advisor. Coaching does not diagnose or treat mental-health or medical conditions and is not a substitute for professional medical, psychological, legal or financial care.

The Client remains responsible for determining when assistance from a licensed professional is appropriate. Coaching is not an emergency or crisis service. Anyone experiencing an emergency should call 911 or contact an appropriate crisis service.

Full payment is required before coaching begins. The price shown at checkout is the total price for the selected package unless otherwise clearly disclosed.

The package may not be transferred to another person. Sessions cannot be exchanged for cash, products or unrelated services.

All coaching-package purchases are final and nonrefundable. Because the Coach reserves time and availability for the Client, refunds will not be issued for unused sessions, missed appointments, scheduling conflicts, changes of mind or failure to complete the program.

If the Coach must permanently discontinue services and cannot provide the remaining sessions, the Client will receive a prorated refund for any sessions the Coach is unable to provide.

Sessions are scheduled by mutual agreement and are subject to the Coach’s availability.

The Client may reschedule an appointment one time by providing at least 24 hours’ notice. Emergencies will be considered individually at the Coach’s discretion.

If the Client misses a session, cancels with less than 24 hours’ notice or misses the rescheduled appointment, that session will be considered used and cannot be rescheduled or refunded. An additional session may be purchased if the Client wishes to replace it.

The four-week package must be completed within six weeks of the first session. The twelve-week package must be completed within sixteen weeks of the first session unless the Coach approves an extension in writing.

Sessions remaining after the applicable completion period will expire without refund. The Coach may approve an extension for a documented emergency, serious illness or other exceptional circumstance.

Sessions will begin and end at the scheduled times. If the Client arrives late, the session will still end at its originally scheduled time. A Client who is more than 15 minutes late without contacting the Coach may be considered a no-show, and the session may be forfeited.

The Client agrees to participate honestly, attend scheduled sessions and take responsibility for personal decisions, actions and results. The Client retains full responsibility for all choices made during and after coaching.

The coaching relationship may be ended if the Client behaves in a threatening, abusive, discriminatory or otherwise inappropriate manner. Sessions forfeited because of a material violation of these terms will not be refunded.

The Coach will treat information shared during coaching as private and will not intentionally disclose it without the Client’s permission, except when disclosure is required by law, authorized by the Client or reasonably necessary to address a serious and immediate risk of harm.

Online communication and video-conferencing platforms carry inherent privacy and security risks. Neither party may record a session without the other party’s prior written consent.

Unless the selected package expressly includes between-session support, email and messaging are limited to scheduling, administrative questions and brief follow-up communication. Additional coaching outside scheduled sessions is not included.

Worksheets, exercises, recordings, program materials and other resources provided by the Coach are for the Client’s personal use only. They may not be copied, sold, published, taught, distributed or shared without the Coach’s written permission.

The Client is responsible for having a reliable internet connection, suitable equipment and a private location for online sessions. If the Coach experiences a technical problem that prevents a session from being completed, the remaining time will be rescheduled without charge.

To the extent permitted by law, the Coach is not responsible for indirect or consequential losses arising from the Client’s decisions, actions or use of coaching services. Nothing in these terms excludes any right or responsibility that cannot legally be waived.

These terms will be governed by the laws of the State of Florida. Before pursuing formal legal action, both parties agree to make a good-faith effort to resolve any disagreement through direct communication.

By purchasing the package or selecting a box indicating acceptance, the Client confirms that they have read, understood and agreed to these Terms and Conditions.