Pivot Points Discovery Call

Crystal Wagner, PCC, CPLC

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Pivot Points Group Coaching Program

Learn the pivots that can transform conversations, deepen trust, and strengthen your relationships.

Do you ever feel this way?

  • Conversations feel harder than they should.
  • You ask questions, but only get short or surface-level answers.
  • Tension shows up quickly, even when you’re trying your best to stay calm.
  • You care deeply, yet worry that you’re saying too much…or not enough.
  • You sense that something in you needs to shift, but you’re not sure how.

If so, you’re not alone.

As the people we love grow and change, our relationships need to grow and change with them. Whether you’re navigating connection with a teen, young adult, spouse, friend, colleague, or someone else in your life, the way you show up in conversation has the power to open doors—or quietly close them.

Pivot Points helps you make the subtle but powerful adjustments that lead to calmer, clearer, more connected conversations.

Imagine this:

  • You walk away from conversations without replaying every word.
  • You feel grounded and steady, even when emotions run high.
  • People open up because they feel respected, heard, and safe with you.
  • Trust deepens because you’re no longer rushing to fix or jumping in too fast.
  • You understand the other person’s rhythms and communication style and can adapt yours to meet them where they are.

This isn’t about becoming someone different.

 It’s about learning to pivot—gently, intentionally—so your presence creates connection rather than pressure.

What is Pivot Points?

Pivot Points is a six-session small-group coaching experience that teaches simple, powerful shifts rooted in coaching skills. These pivots help you listen differently, show up with more presence, and create conversations that strengthen connection and trust.

You’ll learn how to:
  • Ask questions that open the door to meaningful conversation
  • Stay grounded and present when emotions rise
  • Let go of the pressure to fix or rescue
  • Empower others to think for themselves and own their choices
  • Build a relational presence that invites honesty and collaboration

These skills support you in relationships across your life—whether with your teens, college-aged kids, partner, friends, coworkers, or community.

Who is Pivot Points for?

This experience is designed for women who want to communicate with clarity, compassion, and confidence, including:
  • Moms navigating evolving dynamics with teens, college students, or young adults
  • Younger moms who want to build strong communication habits early in their parenting journey
  • Women who want conversations with loved ones to feel calmer, deeper, and more meaningful
  • Women who want to respond with intention rather than react
  • Highly reflective or neurodivergent women who value thoughtful connection and deep conversations
  • Anyone wanting to show up in conversations with more presence, curiosity, and confidence across all relationships

How Pivot Points Works

We meet as a group twice a month for three months. Each session runs for 90 minutes and includes:

  1. Q&A about the week's lesson (20 minutes) – Before each session, you’ll watch a short video teaching one core Pivot Point skill. During our session, we’ll discuss what you learned and answer questions so you can apply the skill more effectively.
  2. Hands-on Practice (20–30 minutes) – You’ll practice the skill with other group members by coaching one another through real-life situations. If you are nervous about this portion, rest assured that using the LEGO® Serious Play® methodology reduces the anxiety of coaching someone or being coached. You'll have plenty of guidance from the Pivot Point teaching points and the LEGO® Serious Play® methods.
  3. Debrief & Feedback (15-20 Minutes) – After the coaching time, we'll reflect on what worked, what felt challenging, and what insights you’re taking with you.
  4. Integration – You’ll leave each session with one simple shift to try during the week.

You won’t just learn about better conversations, you’ll experience them!

What's included?

  • Six 90-minute group coaching sessions
  • Short training videos before each session
  • Group Voxer thread for questions, support, and real-life application
  • Encouraging community that grows in trust and confidence together
  • LEGO® Serious Play® to enhance insight and practice

Investment:
$495 per person
Payment plans available.

What will be different at the end of our time?

By the end of our time together, you will:

  • Feel calmer, clearer, and more confident in important conversations
  • Understand how to stay present without absorbing someone else’s emotions
  • Know how to guide conversations without fixing or taking over
  • Recognize what’s yours to carry and what isn’t
  • Feel more connected to the people you love
  • See communication challenges through a lens of curiosity rather than fear or control

You’ll have skills you can use for the rest of your life.

Ongoing Support

You’ll see meaningful growth in just three months, but these skills deepen with continued practice. After completing Pivot Points, you can enroll in 1:1 coaching or group support and have a safe space to process real-life situations and continue to strengthen your listening presence.

How to Join Pivot Points

You have two options:

1. Join an Upcoming Group
I offer new Pivot Points groups throughout the year. Schedule a complimentary Discovery Call, and we’ll talk about your goals and place you on the waiting list for the group that best fits your needs.

2. Create Your Own Group
Gather 4–7 friends or coworkers, and I’ll facilitate a private Pivot Points experience for your group. This is perfect for teams, small groups, or circles of friends who want to grow together.

Frequently Asked Questions

What happens in our sessions?
Before each session, you'll receive access to a short teaching video. Each 90-minute group session includes a mix of hands-on practice, debrief, and Q&A. You’ll practice new Pivot Point skills with your group and reflect together on what worked and what you want to adjust. Every session is designed to give you both insight and real-time practice so you can start using the Pivot Point skills right away.
Is there work to do between sessions?
Yes, but nothing heavy or overwhelming. To prepare for each week, you'll watch a short video to learn the new skill we'll practice in our group session. You’ll be encouraged to practice the skills in your everyday conversations, so growth happens naturally in real life. I’ll provide simple resources to guide you, along with optional reading if you want to dig deeper. The goal is steady, practical progress, not homework.
Do I need any prior experience?
Not at all! This program is designed for everyday people in all walks of life. You don’t need coaching experience or special training, just a willingness to learn and practice.
What kind of results can I expect?
You’ll see noticeable growth in your confidence and connection within three months. The more you practice, the deeper the change.
Do we meet online or in person?
Sessions are held online. If you and your group are located in the Oklahoma City metro area and would prefer to meet in person, we can discuss my availability and possible additional cost.
What if I miss a session?
Consistency matters, since the greatest growth comes from practicing together as a group. That said, life happens. If you need to miss, you’ll still receive the session materials, and your group can continue practicing. When possible, we’ll work together to reschedule so you don’t miss out. Just let your group know in advance so adjustments can be made.
Will the sessions be recorded?
To protect privacy and create a safe space, sessions will not be recorded.
What is your cancellation/refund policy?
My time is valuable, as is yours. Therefore, I do not offer refunds for group or 1:1 sessions.

1:1 sessions can be canceled or rescheduled up to 24 hours prior to our scheduled meeting. Sessions canceled within 24 hours of our call are subject to forfeiting your session fee. Group sessions can be rescheduled subject to group availability.

If you are late for a session, you will lose that portion of the session time. If you are more than 10 minutes late to a session without contacting me about the delay, the session will be canceled without a refund.

All appointments must be booked within one year of the purchase date. Any remaining appointments not scheduled by one year from purchase will expire.
I’m neurodivergent / highly sensitive. Will this space work for me?
Yes! This space is designed to be supportive of your unique wiring. You’re welcome to bring your full self here, unique energy and sensory needs and all.

We will discuss group norms, needs, and expectations during the first session. You can bring any concerns up during that first session or the Discovery Call so we can make sure you feel safe and supported.

Download this guide to coaching to learn more about getting the most out of coaching as a neurodivergent individual. https://crystalwagner.net/wp-content/uploads/2025/06/Coaching-on-Your-Terms.pdf
What are your qualifications?
Partnering with people in the process of change is a sacred stewardship. Thus, my ongoing education and preparation will never be done. You can see a condensed list of my current qualifications here (https://crystalwagner.net/meet-crystal/#qualifications). But rest assured, the learning never ends.

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Schedule a 30-minute no-cost, no-obligation call to explore if the Pivot Points Group Coaching is a good fit for you.

After you confirm your appointment choice,  you'll receive an email with a Google calendar invitation with a Zoom link for our call.